Boro Rug & Carpet Warehouse in Brooklyn, New York 11218

Boro Rug & Carpet Warehouse

1141 37th St, Brooklyn, NY 11218

4.5 (77 reviews)

Overview:
Boro Rug & Carpet Warehouse is a highly rated flooring store located in Brooklyn, NY. With a strong reputation for customer service and a wide selection of high-quality carpets and flooring options, it has become a go-to destination for residents looking to enhance their homes.

Services Provided:
– Carpet sales
– LVP (Luxury Vinyl Plank) flooring
– Installation services
– Expert advice on flooring products

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (718) 853-3600
Website: http://www.bororug.com/

Customer Reviews and Sentiment:
Boro Rug & Carpet Warehouse has received positive feedback across various platforms:

Google Reviews: 4.5 stars based on 77 reviews.

Positive sentiments highlight the company’s excellent customer service, extensive selection, and high-quality products. Customers appreciate the knowledgeable staff and the pleasant shopping atmosphere.

Examples of positive reviews include:
“After looking for LVP flooring at many retailers, I ended up at Boro Rug. They offered a great selection and took the time to explain the differences to me.” – David Ettinger
“Best carpet place in the 5 boroughs.” – Moishe Stern
“The installation was done efficiently and the workers were very courteous.” – P. G.

A notable negative review mentioned a lack of friendliness from staff, indicating that the company’s service may not be consistently perceived as welcoming.

Review Summary:
Positive Sentiments: Excellent customer service, wide selection of high-quality flooring, knowledgeable staff, relaxing shopping environment.
Negative Sentiments: Occasional reports of unfriendliness from certain staff members.

Additional Ratings:
BirdEye: 4.5 stars based on 77 reviews, echoing a strong level of customer satisfaction overall.
Total Lead Smart Rating: 8.5/10. This rating reflects the company’s high-quality offerings and service excellence while noting some minor issues with customer interactions mentioned in reviews.

Conclusion:
Boro Rug & Carpet Warehouse stands out as a reliable and customer-oriented choice for flooring needs in Brooklyn, NY. The store is especially praised for its product quality and knowledgeable staff, although potential customers should be mindful of a few mixed sentiments regarding staff friendliness.

Member Since August 2024

Listing Id 301627

Contact Info

1141 37th St, Brooklyn, NY 11218
(718) 853-3600
Lead Smart Rating :
8.5/10.0

Get A Quote Claim

Listing location

1141 37th St, Brooklyn, NY 11218

Get Direction

Reviews

David Ettinger

5 months ago

After looking for LVP flooring at many retailers (including the “big box stores”) I ended up at Boro Rug and Carpet. They offered a great selection and took the time to explain the differences to me. I told them I wanted to do the install myself and they helped me pick just the right product to make that possible. I couldn’t be happier with the result. The quality of the flooring is excellent and the installation process was manageable. They explained what tools would be required and gave me some installation tips. Everyone was so easy to work with, from the salespeople to the guys who helped load up my car. If I ever decide to do another flooring project I will Definitely be back. HIGHLY recommend!!

Moishe Stern

8 months ago

Best carpet place in the 5 boroughs

Avi Greenberger

9 months ago

Boro Rug has a great selection of high quality carpeting at their showroom, and stands behind their product. 40+ years of serving the community!

P. G.

a year ago

It’s really been a pleasure to choose my new carpets at Boro Rug. The showroom is beautiful and the atmosphere is so relaxing! The staff go above and beyond with so much patience to make the process of choosing a real pleasure. A special shout out to Mrs. Samet of course. The installation was done efficiently and the workers were very courteous. I highly recommend Boro Rug and will definitely continue to use their services.

Matrix Elite Inc.

a year ago

Great customer service!

Hillel Glanzer

2 years ago

Beautiful showroom, great selection of high quality flooring! Best customer service, I would recommend Boro Rug to all my friends and family!

yisroel farkas

2 years ago

Amazing customer service It’s a pleasure to walk in there your always Greeted with a smile joel is the man and the guy to talk to They have top quality rugs and tiles

2 years ago

Not nice people

Michael Scott

2 years ago

Boro Rug has an excellent selection, and a friendly and knowledgeable staff, but it was the precision and quality with which they installed my carpet that really impressed me. It is clear they take pride in their craft and stand by their work. Highly recommend.

Jenny Chang

2 years ago

Friendly and helpful.