W.J. Grosvenor & Co., Inc.

Overview:
W.J. Grosvenor & Co., Inc. is a flooring store located in Manchester, NH. The company specializes in providing a wide range of flooring materials and offers personalized service to its customers in a friendly environment.

Services Provided:
– Flooring materials
– Personal assistance for measurement and material selection
– Emergency order processing (with potential delays)

Timings:
Monday to Saturday 8 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (603) 644-2422
Website: http://www.wjgrosvenor.com/

Customer Reviews and Sentiment:
W.J. Grosvenor & Co., Inc. has received positive feedback for its helpful staff and quality service.

Google Reviews: 4.8 stars based on 21 reviews.

Examples of positive reviews include:
“Bring my pup in with me very positive and friendly environment.” – Gerard Lafond (Jay)
“Very helpful, well stocked.” – David Dolan
“Go there and get personal service… knowledgeable conversation.” – NewEngland Outdoors

However, there are some criticisms regarding order processing times:
“Very slow to process order… it took 7 days to get the piece I could have gotten in 2 hrs.” – Deb Farmer
“Great store. But takes forever to buy stuff and get out.” – Albert Landry

Review Summary:
Positive Sentiments: Friendly environment, helpful staff, quality products, personalized service.
Negative Sentiments: Slow order processing, inefficiencies at checkout.

Additional Ratings:
BirdEye: 4.8 stars based on 21 reviews, showing strong customer satisfaction.
Total Lead Smart Rating: 8.5/10. This rating reflects high customer satisfaction, although the issues with processing times and inefficiencies have been mentioned by some customers.

Conclusion:
W.J. Grosvenor & Co., Inc. stands out as a reliable flooring store in Manchester, NH, known for its attentive service and extensive selection of materials. However, potential customers should keep in mind the noted delays in order processing before making a purchase.