Smart Carpet & Flooring in Omaha, Nebraska 68117

Smart Carpet & Flooring

6664 L St, Omaha, NE 68117

4.9 (87 reviews)

Overview:
Smart Carpet & Flooring is a flooring store located in Omaha, NE. The company specializes in providing a variety of flooring products, including carpets, and emphasizes excellent customer service and professional installation.

Services Provided:
– Carpet sales and installation
– Flooring installation
– Knowledgeable customer service
– Quick order fulfillment

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (402) 331-1332
Website: www.smartcarpetomaha.com

Customer Reviews and Sentiment:
Smart Carpet & Flooring has received overwhelmingly positive reviews across various platforms:

Google Reviews: 4.9 stars based on 87 reviews.

Positive feedback highlights the company’s knowledgeable staff, quick service, affordability, and efficient installation. Customers have specifically praised the professionalism of employees and the quality of the flooring products.

Examples of positive reviews include:
“Maria helped us, and she was very helpful, knowledgeable, and patient.” – Jodie Moreno
“Top notch service and you couldn’t ask for better owners!” – Branden Herring
“I can’t say enough good things about Smart Carpet & Flooring.” – Tracy Riensche

The only complaint noted was a mention of a family room carpet replacement project that received a 4-star rating, suggesting minor issues but not significant dissatisfaction.

Review Summary:
Positive Sentiments: Knowledgeable staff, quick service, affordability, professionalism, quality installation.
Negative Sentiments: Minor issues with specific installations.

Additional Ratings:
BirdEye: 4.9 stars based on 87 reviews, reflecting a high level of customer satisfaction.

Total Lead Smart Rating: 9.5/10
This rating is based on the high-quality service, excellent customer feedback, and minimal negative comments, indicating that Smart Carpet & Flooring is a leader in customer satisfaction in the flooring market.

Conclusion:
Smart Carpet & Flooring stands out as a top choice for flooring services in Omaha, NE. Their commitment to quality and customer service has garnered them a loyal customer base, though potential clients should be aware of the sporadic minor complaints noted in reviews. Overall, they offer a reliable and satisfactory flooring experience.

Member Since August 2024

Listing Id 325737

Contact Info

6664 L St, Omaha, NE 68117
(402) 331-1332
Lead Smart Rating :
9.5/10.0

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6664 L St, Omaha, NE 68117

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Reviews

Jodie Moreno

2 months ago

We recently purchased some flooring from Smart Carpet, and we had a great experience! Maria helped us, and she was very helpful, knowledgeable, and patient. Our order arrived faster than expected which was a bonus!

Brittani Glup

3 months ago

Karolina, Carlos, and Maria were all exceptional as the office help and installer for my services. Thank you all! The price is affordable, Service was expedited, and I’m very satisfied. 10/10 would recommend.

Tracy Riensche

4 months ago

I can’t say enough good things about Smart Carpet & Flooring. From the carpet measurer-Ian to Maria in the office to the 2 gentleman that installed our carpet, everything went above expectations. The price was phenomenal for the carpet I wanted; they beat everyone I had shopped at. The installers were careful with our furniture and did an amazing job on the install and cleanup afterwards. Highly recommend!!!

Branden Herring

4 months ago

Top notch service and you couldn’t ask for better owners! Shop smart carpet!!

Wesley Waltermire

6 months ago

Great place for flooring. Always friendly! Great selection.

JD Kold

6 months ago

If you want great pricing and the best service from really honest people..Julian and Margaret, and Oliver and Karolina, are the ones to go to!..I’ve worked out of their store for a number of years and have maintained a friendship through the years since and they are exemplary people who care about their customers and installers. Incredible work ethic and honest business dealings are why they are successful…give them a try..you will come to see and know what I know!

Pat S

a year ago

My husband and I are very experienced remodelers. We shopped and compared carpet at several recommended Omaha companies. Price was important. Quality of the carpet was more important. Follow through in the sale was essential because we were moving to Omaha from out of town. Steve at SmartCarpet was a pleasure to work with and he was an absolute professional in every respect. The installer, Javier SantaCruz, was the best installer we have had in 12 remodeled homes throughout the country. When we finish our basement there will be no question; we will go to SmartCarpet to buy from Steve and request Javier S for installation.

Drew M

a year ago

Smart Choice is the best! Great pricing, selection, sale reps, and installation. Highly recommend!

Vernon Tryon

a year ago

Home project for replacing the family room carpet.

Kirsten M Haman

2 years ago

Great experience! Everyone was professional and they were great at responding and keeping me informed from the measuring, estimates, options I had and the installation was great! Highly recommend them!