MT Flooring Center in Belgrade, Montana 59714

MT Flooring Center

26 E Main St, Belgrade, MT 59714

4.5 (6 reviews)

Overview:
MT Flooring Center is a flooring store located in Belgrade, Montana. The company specializes in a wide range of flooring options, including engineered hardwood, pre-finished solid hardwood, carpet, and tile. The store is noted for its spacious and aesthetically pleasing new location, contributing positively to the downtown Belgrade area.

Services Provided:
– Engineered hardwood
– Pre-finished solid hardwood
– Carpet
– Tile
– Installation services
– Warranty on workmanship

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (406) 924-6442
Website: http://mtflooringcenter.com

Customer Reviews and Sentiment:
MT Flooring Center has received positive reviews across various platforms:
Google Reviews: 4.5 stars based on 6 reviews.

Positive feedback emphasizes the store’s outstanding customer service, extensive selection of flooring options, and quality installations.

Examples of positive reviews include:
“Such a great flooring store! Their new location is so big and beautiful.” – Dallas Cluff
“WOW!! Outstanding customer service, outstanding installation, amazing choices.” – Weaver House
“They do stand behind their work and I will be referring them in the future.” – Wyatt Kemp

However, there are some criticisms regarding communication issues and workmanship quality, particularly related to grout erosion and tile chipping soon after installation.

Example of a negative review:
“Based on their poor workmanship… I will not be recommending them to anybody I know anytime soon.” – Wyatt Kemp

Review Summary:
Positive Sentiments: Excellent customer service, large selection of flooring options, solid installation quality, responsiveness regarding warranty issues.
Negative Sentiments: Communication delays, concerns regarding workmanship quality and long-term durability.

Additional Ratings:
BirdEye: 4.5 stars based on 6 reviews, consistent with a trend of high customer satisfaction.
Total Lead Smart Rating: 7.5/10. This rating reflects the overall strong positive sentiment from customers, balanced by noted issues with communication and some concerns about workmanship quality.

Conclusion:
MT Flooring Center appears to be a reputable choice for flooring services in Belgrade, MT, particularly recognized for its extensive product offerings and strong customer service. Customers should, however, be mindful of the occasional communication issues and potential concerns with long-term durability of some installations when making their decision.

Member Since August 2024

Listing Id 299622

Contact Info

26 E Main St, Belgrade, MT 59714
(406) 924-6442
Lead Smart Rating :
7.5/10.0

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26 E Main St, Belgrade, MT 59714

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Reviews

Dallas Cluff

6 months ago

Such a great flooring store! Their new location is so big and beautiful. And it’s made downtown Belgrade feel so much more clean. They have really great options for engineered hardwood, pre-finished solid hardwood, carpet, tile.. literally any flooring need you have, they’ve got it. Shante is so nice to work with

Wyatt Kemp

10 months ago

08-23-2023 Edit: The company owner was in touch with me and explained that a variety of factors may have led to the deterioration which may have been out of the control of their company. He inspected the tile and had a worker out within a week to remedy the work at no charge as they have a 10-year warranty on their workmanship. So far it’s looking good and appears to be rectified as well as can be. He admitted they were short-handed and it took a bit to get back to me. They do stand behind their work and I will be referring them in the future. Five stars. MT Flooring Center installed the shower tilling and drain in the master bathroom of my new home finished in April of 2022. After 12-13 months the grout began to erode and the tile began to chip around the drain requiring repair. When I called MT Flooring Center technician indicated he could come to inspect it for a service call fee. I sent him a photo of it (which he did receive and see while we were on the phone) and I asked him if this level of wear and tear was normal after only 12 months of use on a new construction. He hemmed and hawed and told me it depends on usage, and ultimately could not give me a straight answer on the phone. I then proceeded to email the general inbox at MT Flooring to follow up on this and ask if this is normal wear and tear and if I did pay for a tech to come out and perform work, whether I should expect to have to call them again another 12 months from now to repair it again. That email was a week ago, and I have heard nothing from MT Flooring Center. Based on their poor workmanship (identified by a 3rd party contractor as the reason for the damage), and unwillingness to give me a straight answer on a straightforward issue, I will not be recommending them to anybody I know anytime soon.

Weaver House

2 years ago

WOW!! Outstanding customer service, outstanding installation, amazing choices. Best in MT for flooring needs

Dan Thyer

4 years ago

lots of great choices