House of Carpet

Overview:
House of Carpet is a flooring store located in Tupelo, MS. The business specializes in providing a wide range of flooring options including carpets, with a strong emphasis on quality and affordable pricing.

Services Provided:
– Carpet sales and installation
– Flooring options selection
– Customer service and consultations
– Furniture moving during installation

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (662) 844-2000
Website: https://myhouseofcarpet.com/

Customer Reviews and Sentiment:
House of Carpet has a generally positive reputation with a 4.8 rating based on 145 reviews across various platforms.

Positive feedback emphasizes the store’s quality carpets, friendly and helpful staff, expert installation services, and affordable prices.

Examples of positive reviews include:
“Highly recommend this place. Good quality carpet and not a very expensive owner…” – Yolanda Garcia
“We love our new carpet and it was expertly installed… We are extremely satisfied…” – Denvil Crowe
“Seriously, the best carpet price in Tupelo.” – Patricia Finney

However, there is a notable negative sentiment regarding incomplete work:
“HORRIBLE work! spent $2,000 on flooring… my floor still isn’t finished!!” – Sherri Johnson

Review Summary:
Positive Sentiments: Quality products, helpful staff, expert installation, and good prices.
Negative Sentiments: Complaints about incomplete work and lack of follow-through on commitments.

Additional Ratings:
Google Reviews: 4.8 stars based on 145 reviews, reflecting a strong overall satisfaction but with some significant issues noted.
Total Lead Smart Rating: 7.5/10. This rating considers high customer satisfaction overall but is tempered by the serious complaint regarding unfinished work and service inconsistency.

Conclusion:
House of Carpet in Tupelo, MS, is highly regarded for its range of affordable and high-quality flooring options, as well as excellent customer service. However, potential customers should be aware of some instances of service inconsistency and project completion issues.