Adair Carpet & Flooring

Overview:
Adair Carpet & Flooring is a flooring store located in Tupelo, MS. The business specializes in a wide variety of flooring products and offers installation services, making it a go-to destination for customers looking to upgrade their homes with new flooring.

Services Provided:
– Quality flooring options
– Installation services
– Knowledgeable customer assistance
– Competitive pricing

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (662) 842-4000
Website: https://www.adaircarpetflooring.com/

Customer Reviews and Sentiment:
Adair Carpet & Flooring has received positive feedback on various platforms:

Google Reviews: 4.5 stars based on 32 reviews.

Positive feedback emphasizes the professionalism, knowledgeable staff, excellent selection, and reasonable prices.

Examples of positive reviews include:
“We love the professionalism and quality of inventory they offer!” – Michelle Hodges
“This place has an excellent selection and terrific people!” – Trubert H “Holland” McDaniel
“Always excellent customer service and very friendly.” – Shirley Dye

However, some negative experiences were noted, primarily concerning poor customer service and unresolved issues with installations.

Examples of negative reviews include:
“Very poor customer service did not even use them it was that bad.” – andriana houser
“Spent over $8000 to only have to call and call… save your money and call someone else.” – MEGHAN HOUSER

Review Summary:
Positive Sentiments: Professionalism, quality inventory, knowledgeable staff, excellent selection, and reasonable prices.
Negative Sentiments: Poor customer service experiences and issues with installation services.

Additional Ratings:
BirdEye: 4.5 stars based on 32 reviews, indicating strong customer satisfaction with some concerns.

Total Lead Smart Rating: 7.8/10
This rating reflects the overall positive sentiment from customers along with noted issues in service, suggesting the business is generally reliable but with areas for improvement.

Conclusion:
Adair Carpet & Flooring stands out as a solid choice for flooring needs in Tupelo, MS, particularly appreciated for its selection and knowledgeable staff. However, potential clients should be mindful of some negative reviews regarding customer service and follow-up issues, which may affect their experience.