Overview:
LL Flooring is a flooring store located at 7700 Hudson Rd, Woodbury, MN. The company offers a diverse selection of flooring products and installation services, catering to both residential and commercial clients.
Services Provided:
– Flooring sales
– Installation services
– Home estimates
– Customer support
Timings:
Monday to Saturday: 9 AM to 6 PM
Closed on Sundays.
Contact Information:
Phone: (651) 967-0260
Website: https://www.llflooring.com/stores/mn/woodbury/7700-hudson-road?utm_medium=local&utm_source=google&utm_campaign=1231&y_source=1_MTEzNzU0MDktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Customer Reviews and Sentiment:
LL Flooring has received mixed reviews across various platforms:
Google Reviews: 3.9 stars based on 75 reviews.
Positive feedback highlights the company’s helpful staff, good selection of flooring, and satisfactory installation experiences.
Examples of positive reviews include:
“Great selection, affordable prices, good communication… I highly recommend!” – Paula Thompson
“Friendly staff and very helpful.” – Joel Lombard
“A good place with decent options.” – Cami
On the flip side, negative feedback often focuses on customer service issues, communication problems, and installation quality.
Examples of negative reviews include:
“Terrible customer service!! The guy was rude.” – Susan Ung
“Communication between installers is horrible.” – David & Heidi Hove
“I would recommend seeking another organization for any flooring needs.” – Jason Versluis
Review Summary:
Positive Sentiments: Helpful staff, good variety of products, satisfactory installation experiences.
Negative Sentiments: Poor customer service, issues with communication, unsatisfactory installation quality in some cases.
Additional Ratings:
BirdEye: 3.9 stars based on 75 reviews, suggesting a similar trend of customer experiences with various levels of satisfaction.
Total Lead Smart Rating: 5.5/10. This score reflects the overall customer experience, emphasizing the balance between positive sentiments about product selection and negative feedback regarding customer service and installation issues.
Conclusion:
LL Flooring appears to be a relatively viable option for flooring solutions in Woodbury, MN, characterized by a good product selection and competent staff. However, potential customers should be cautious regarding the mixed reviews and challenges with customer service and installation before proceeding.
Member Since August 2024
Listing Id 340349