Contract Interiors Inc.

Overview:
Contract Interiors Inc. is a flooring store located in Mendota Heights, MN. The company specializes in providing a variety of flooring products and services, catering primarily to residential and commercial clients.

Services Provided:
– Vinyl Flooring
– Carpet Installation
– Customer Service
– Flooring Repair

Timings:
Monday to Friday 9 AM to 5 PM
Closed on Saturdays and Sundays.

Contact Information:
Phone: (651) 224-7728
Website: http://www.ciiflooring.com/

Customer Reviews and Sentiment:
Contract Interiors Inc. has received mixed reviews across various platforms:

Google Reviews: 3.1 stars based on 17 reviews.

Positive feedback highlights the company’s professionalism, quality of service, and customer care offered by specific representatives. Customers have appreciated the product variety and exceptional customer service from certain staff members.

Examples of positive reviews include:
“Great service and superior customer service! Call Denise, she’ll take care of you!” – Jack C
“Best in the business! They exemplify professionalism and provide quality flooring products.” – Dean Nelson
“Rick from Contract Interiors did an outstanding job on repairing our brand new floor.” – Chris Ross

Negative sentiments revolve around poor customer service experiences, with several reviewers mentioning rude or unhelpful representatives and unresolved service-related issues.

Examples of negative reviews include:
“I had an encounter with a rude rep… I would recommend you reconsider.” – Mao Vue
“Very poor customer support… Very disappointing.” – Nicholas Jepperson
“Terrible customer service.” – Rachel Gerzic

Review Summary:
Positive Sentiments: Professionalism, quality of service, exceptional customer care from certain staff members, quick repair services.
Negative Sentiments: Rude or unhelpful customer service, lack of response to inquiries, issues with product quality.

Additional Ratings:
BirdEye: 3.1 stars based on 17 reviews, reflecting a trend of mixed customer satisfaction, with a notable number of complaints regarding customer service.
Total Lead Smart Rating: 5.0/10, based on the combination of positive feedback for service quality and the significant issues with customer service and unresolved complaints.

Conclusion:
Contract Interiors Inc. offers a variety of flooring products in Mendota Heights, MN, and has received commendations for professionalism and quality service from some staff members. However, potential customers should be cautious and aware of the mixed reviews, particularly concerning customer service experiences before making a decision.