HOM Floors Commercial & Outlet Center in Coon Rapids, Minnesota 55433

HOM Floors Commercial & Outlet Center

10301 Woodcrest Dr NW Suite F, Coon Rapids, MN 55433

4.8 (53 reviews)

Overview:
HOM Floors Commercial & Outlet Center, located in Coon Rapids, MN, is a highly rated flooring store specializing in carpet and flooring installation. The company is known for its customer-centric approach and a dedicated team that assists clients in selecting and installing flooring products efficiently.

Services Provided:
– Carpet sales and installation
– Flooring sales and installation
– Customer service and consultation
– Furniture care during installation

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (763) 757-4388
Website: https://www.homcommercial.com/contact.html?utm_source=google&utm_medium=organic&utm_campaign=gmboutletfloors

Customer Reviews and Sentiment:
HOM Floors Commercial & Outlet Center has a strong positive sentiment reflected in its ratings:

Google Reviews: 4.8 stars based on 53 reviews.

Positive feedback highlights exceptional customer service, professionalism, and the quality of installation work. Customers particularly noted the knowledge and helpfulness of staff members like Tanya and Shelby.

Examples of positive reviews include:
“Great experience. Chris Frederickson gave us good advice during the selection process.” – Barbara White
“Tanya’s excellent communication really saved the day. She is so professional and is a true problem solver!” – Lisa Smith
“Just had both flooring and carpet installation. Very pleased with both!” – Sandy Volkman

A less favorable review pointed out issues with receiving refurbished items instead of new ones, leading to dissatisfaction.

Review Summary:
Positive Sentiments: Friendly and knowledgeable staff, prompt installation, thorough service, high-quality workmanship.
Negative Sentiments: Issues with receiving refurbished products instead of new ones.

Additional Ratings:
BirdEye: 4.8 stars based on 53 reviews, reinforcing overall customer satisfaction.
Total Lead Smart Rating: 9.0/10. This rating reflects the high quality of service and positive customer sentiment, though acknowledges a singular negative experience with product fulfillment.

Conclusion:
HOM Floors Commercial & Outlet Center stands out as a reliable destination for flooring solutions in Coon Rapids, MN, praised for its exceptional customer service and professional installation. However, potential customers may want to confirm product condition before purchase to avoid any issues noted in reviews.

Member Since August 2024

Listing Id 305488

Contact Info

10301 Woodcrest Dr NW Suite F, Coon Rapids, MN 55433
(763) 757-4388
Lead Smart Rating :
9.0/10.0

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10301 Woodcrest Dr NW Suite F, Coon Rapids, MN 55433

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Reviews

Barbara White

a month ago

Great experience. Chris Frederickson gave us good advice during the selection process. Carpet came in quickly. Tanya was prompt in getting us scheduled. Installers were on time, professional and quick. Treated our furniture with great care.

Lisa Smith

4 months ago

Very pleased with the full Hom team. From our sales person Michelle to Tanya in customer service… we are thrilled with the quality of the guidance and customer service. In particular, Tanya’s excellent communication really saved the day. She is so professional and is a true problem solver! Shout out to the install team, too! They are also very professional and courteous, in addition to doing great work. Thank you!

Patty Kelly

6 months ago

Tanya was most helpful. She was professional and courteous. Love working with HOM Furniture employees.

Carol Kletschka

10 months ago

Shelby at Hom Furniture installation was very helpful and pleasant to talk with. She answered all my questions professionally which is rare nowadays

Karen Kielas

10 months ago

I worked with Shelby Kerkow scheduling my carpet installation, she was very friendly and answered my questions that I had! She was great!!

john miller

11 months ago

Hom Floors installer did a fantastic job installing new carpet

First Last

a year ago

Edit: 4/21, got a new one. Looks good. Overall view and purchase chase was good.. 2 star is for HOM furniture sending the first table having a chunk missing from the table. Second table was not new. It was a refurbished table. The top looks dull and the tech confirm it was refurbished.. tech repair wasn’t great.

Sandy Volkman

a year ago

Just had both flooring and carpet installation. Very pleased with both, but I have to say the floor guys went above and beyond my expectations! When they had completed the install I returned to vacuum the floors and discovered that they had been thoroughly vacuumed. Wow!

Nilo Branche

a year ago

Thanks Tanya for the great service in transfering my carpet from one store to another..i appreciate the fast service..

Cindy Growe

a year ago

Jeff and his team installed carpet for me today. They did a great job. Friendly and professional. I love my new carpet, it looks beautiful! I definitely would refer them!! Thanks so much!