Abbey Decorating Center in Apple Valley-MN, Minnesota 55124

Abbey Decorating Center

6808 151st St W, Apple Valley, MN 55124

4.6 (18 reviews)

Overview:
Abbey Decorating Center is a flooring store located in Apple Valley, MN, specializing in a range of flooring solutions, including carpets and hardwood. They are recognized for their high-quality products and exceptional customer service.

Services Provided:
– Carpet installation and replacement
– Hardwood flooring sales and installation
– Cabinet sales and installation
– Professional consultation and design services
– Furniture moving during installation

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (952) 891-5100
Website: https://applevalley.abbeycarpet.com/

Customer Reviews and Sentiment:
Abbey Decorating Center has a strong positive rating with an average of 4.6 stars based on 18 reviews across various platforms.

Positive feedback emphasizes their quality of service, timely project completion, and helpful staff.

Examples of positive reviews include:
“Wow wow wow!! I’m So very impressed at their service, quality and prices.” – Irish Quick
“We would like to say- Big Thank you Abbey Decorating Center…” – Milashka Malvina

However, there is notable dissatisfaction regarding product recommendations and customer service follow-up.

Example of a negative review:
“When I contacted Abbey, they told me that their sales representative would have never done that.” – Ryan Ryan

Review Summary:
Positive Sentiments: High-quality service, timely completion, knowledgeable staff, effective communication, and good customer support.
Negative Sentiments: Issues with product recommendations, dissatisfaction related to durability claims, and customer service response.

Additional Ratings:
Google Reviews: 4.6 stars based on 18 reviews reflects overall satisfaction but with some notable critiques related to specific experiences.
Total Lead Smart Rating: 7.5/10 – This rating considers the high customer satisfaction in general, along with the concerns raised in specific reviews regarding product reliability and customer service.

Conclusion:
Abbey Decorating Center stands out in Apple Valley, MN, for its quality flooring solutions and robust customer service. Despite some negative feedback about product durability and sales strategies, it generally delivers positive experiences, making it a commendable choice for flooring needs.

Member Since August 2024

Listing Id 297997

Contact Info

6808 151st St W, Apple Valley, MN 55124
(952) 891-5100
Lead Smart Rating :
7.5/10.0

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6808 151st St W, Apple Valley, MN 55124

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Reviews

Irish Quick

2 years ago

Wow wow wow!! I’m So very impressed at their service, quality and prices. They did a perfect job and made it timely on my schedule and well

Milashka Malvina

2 years ago

We would like to say- Big Thank you Abbey Decorating Center Apple Vally MN, and 21 Century Contractors MN for helping us to accomplish our1536 SF carpets coverings replacement goal in our house that was built in the1997-1998 in 2 days!!! The all process was nice and stress-free! Another Big Plus!!! They moved our furniture very carefully!!! Reasonable price, the job was done in a timely manner with no damage to the walls doors or anyone in our house including our beloved 6 kitty cats!!! With much respect – Irina and Jim K. Farmington /Lakeville MN

Ryan Miller

3 years ago

We decided to go with them for our room remodel. The sales rep tracy was so much more helpful than the other place we had narrowed it down to…hertaus floors. Big shop where they will sit down with you and help you map out a plan. We recommend checking them out.

Cameron Woolley

3 years ago

Their newly remodeled showroom is impressive showcasing more brands than you would expect with friendly ma/pa type service.

Ryan Ryan

3 years ago

Purchased flooring at the suggestion of the sales representative. We specifically asked about the flooring they were recommending, due to having pets. They assured us that the flooring was very durable. We were upsold from what we wanted, due to the sales representatives recommendation. 1 year later, the hard wood already had to be replaced. When i contacted Abbey, they told me that their sales representative would have never done that. At least back your product, and admit when a representative made an error. Having to replace all our hard wood. Not just my opinion, but also the opinion of the 2 contractors who came out to look at it. The other products they sold us have held up fine.

Rob Knutson

4 years ago

They are great. Can put colors together way better than me

Shane Judge

4 years ago

This place is GREAT! Wonderful staff, especially Mike Mulvihill! Such a refreshing voice on the phone and so informative. I would highly recommend this store for ALL of your remodeling needs. 👍 …

Steph R

6 years ago

Had a great experience with getting my water damaged carpet replaced. Keith and Keith Jr came and did a fantastic job installing the new carpet. They were professional and I was impressed with their level of knowledge and experience. I’m loving the new carpet, I highly recommend this company.

Ernest Beaupain

7 years ago

Lindsey sold me top quality Bertch cabinets. Pricing was excellent based on competing quotes for another brand they sell. Excellent, consummate professional installation. Even though I did not purchase countertops from them, they arranged plumbing service at a lower negotiated rate. Top notch design, sales, service.