Floor Covering Brokers

Overview:
Floor Covering Brokers is a flooring store located in Traverse City, MI, specializing in a wide selection of flooring options including carpeting, tiles, and more. The company is known for its excellent customer service and professional installation services.

Services Provided:
– Large selection of flooring materials
– Professional installation services
– Customer assistance in selecting products

Timings:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (231) 941-4700
Website: www.floorcoveringbrokers.com

Customer Reviews and Sentiment:
Floor Covering Brokers has received positive feedback overall with a rating of 4.6 stars based on 83 reviews.

Positive feedback emphasizes professionalism, efficiency, and assistance from staff.
Examples of positive reviews include:
“Justin and Austin are extremely professional and efficient! They show up on time and do great work!” – Maria S
“Great service from start to finish. Highly recommend…” – Tim Weber

The complaint highlights issues with customer service regarding in-store assistance.
Example of a negative review:
“Spent nearly a half hour looking at samples… Finally left and found another floor covering firm happy to help us with our purchase.” – Bob Featherly

Review Summary:
Positive Sentiments: Professional and efficient staff, quality service, good selection of products.
Negative Sentiments: Lack of in-store assistance at times.

Additional Ratings:
BirdEye: 4.6 stars based on 83 reviews, showing a consistent level of customer satisfaction.
Total Lead Smart Rating: 8.0

Conclusion:
Floor Covering Brokers in Traverse City, MI, is well-regarded for its extensive flooring options and professional installation services. While customer service is generally praised, some reviews indicate occasional difficulties with in-store assistance. Customers should consider this aspect when visiting the store for their flooring needs.