Design Studio I Inc

Overview:
Design Studio I Inc is a flooring store located in Novi, MI, specializing in flooring solutions for residential and commercial properties. The company strives to offer quality products and a streamlined selection process for customers.

Services Provided:
Flooring installation, flooring selection, customer service related to flooring needs.

Timings:
Monday to Saturday 10 AM to 6 PM.

Contact Information:
Phone: (248) 360-8626

Customer Reviews and Sentiment:
Design Studio I Inc has received mixed reviews across various platforms:

Google Reviews: 3.0 stars based on 2 reviews.

Positive feedback highlights the customer experience during the selection process, noting the owner’s knowledge and helpfulness.

Examples of positive reviews include:
“Very nice lady, knowledgeable; we had a great experience picking out our flooring and carpet…” – Stella Trunzo

However, complaints primarily focus on poor installation quality and unresolved issues:
“My floors were installed with gaps and cracked planks… it’s been over a year now.” – Stella Trunzo

Review Summary:
Positive Sentiments: Knowledgeable staff, helpful during flooring selection process.
Negative Sentiments: Poor installation quality, prolonged issues with unresolved installation problems.

Additional Ratings:
BirdEye: 3.0 stars based on 2 reviews, reflecting similar concerns related to installation quality and customer satisfaction.
Total Lead Smart Rating: 4.0/10

This rating is based on the mixed customer satisfaction, issues with installation quality, and limited positive feedback.

Conclusion:
Design Studio I Inc may offer knowledgeable service in flooring selection but has significant concerns regarding installation quality and customer follow-up. Potential customers should weigh these factors and consider the mixed reviews before proceeding.