Collins Brothers-Abbey Carpet

Overview:
Collins Brothers-Abbey Carpet is a reputable flooring store located in Jackson, MI, known for its extensive selection of flooring options and exceptional customer service. The company specializes in various types of flooring materials, including carpets and laminate, catering to both residential and commercial needs.

Services Provided:
– Flooring installation
– Carpet sales
– Laminate flooring
– Outdoor carpet options
– Customer consultations

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (517) 782-0298
Website: http://www.collinsbrothersflooring.com/

Customer Reviews and Sentiment:
Collins Brothers-Abbey Carpet has received excellent reviews on various platforms, showcasing a strong overall rating:
Google Reviews: 4.8 stars based on 13 reviews.

Positive feedback highlights the company’s friendly staff, knowledgeable service, and exceptional installation quality. Customers frequently mention the lack of pressure during purchases and the efficiency of the installation process.

Examples of positive reviews include:
“Cannot say enough good things about these fabulous people!!!!! Love my flooring!” – Stacey Mohler
“The selection of various outdoor carpet options was wonderful.” – anne bartkus
“Helpful, knowledgeable staff. Competitive prices.” – Joshua Mathew

The few critiques revolve around minor service concerns, though they are not prevalent in the overall sentiment.

Review Summary:
Positive Sentiments: Friendly and knowledgeable staff, high-quality installation, great selection of flooring options, competitive pricing, excellent customer service.
Negative Sentiments: Minimal complaints regarding service, but not significantly impacting overall satisfaction.

Additional Ratings:
BirdEye: 4.8 stars based on 13 reviews, reflecting consistent customer satisfaction with nearly all reviews being positive.
Total Lead Smart Rating: 9.5/10
This rating is due to the overwhelmingly positive feedback from customers, minor negative sentiments, and the high service quality and reputation established over the years.

Conclusion:
Collins Brothers-Abbey Carpet stands out as a highly recommended choice for flooring needs in Jackson, MI. With a strong reputation for customer care and quality products, potential customers can expect an excellent experience.