K&K Floors of Rockville, Inc.

Overview:
K&K Floors of Rockville, Inc. is a flooring store located in Rockville, MD. The company specializes in providing a variety of flooring solutions and has garnered a reputation for its range of flooring materials and services.

Services Provided:
– Flooring installation
– Flooring sales
– Residential and commercial flooring solutions

Timings:
Monday to Saturday: 9 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (240) 386-8678
Website: http://kandkfloors.com/

Customer Reviews and Sentiment:
K&K Floors of Rockville, Inc. has an overall rating of 4.4 stars based on 92 reviews.

Positive feedback highlights the company’s friendly and helpful staff, noting a good service experience.

Examples of positive reviews include:
“They are very friendly and helpful, I will use again.” – Luis Pollo
“Good service.” – Luz m Diaz Ramos
“Very good 👌 …” – Alejandro Villalobos

Negative sentiments arise from customers encountering issues with pricing and the timing of services.

Examples of negative reviews include:
“Not helpful at all. They close earlier than advertised.” – Jose Arana
“I was charged $800 for 45 minutes of work; they have very unfair pricing policies.” – Margaret Harmon

Review Summary:
Positive Sentiments: Friendly and helpful staff, good service quality.
Negative Sentiments: Issues with pricing, early closure, and project management misjudgments.

Additional Ratings:
BirdEye: 4.4 stars based on 92 reviews, indicating a general trend of customer satisfaction, although some customers have voiced concerns about pricing and service timing.

Total Lead Smart Rating: 7.0

Conclusion:
K&K Floors of Rockville, Inc. demonstrates a solid reputation for its friendly and helpful customer service. However, potential customers should be aware of pricing issues and early closing times that have been highlighted in reviews before making a decision.