Home Town Decorating in Paducah, Kentucky 42001

Home Town Decorating

901 Broadway St, Paducah, KY 42001

4.4 (11 reviews)

Overview:
Home Town Decorating is a flooring store located in Paducah, KY. The business specializes in providing high-quality flooring products, including hardwood and carpet, as well as offering expert advice and services related to paint and home decor.

Services Provided:
– Flooring installation (hardwood and carpet)
– Paint sales, specializing in Benjamin Moore products
– Home decor consulting

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (270) 443-3510
Website: http://www.hometowndecoratingpaducah.com/

Customer Reviews and Sentiment:
Home Town Decorating has received positive feedback for its knowledgeable staff and quality products, garnering an average rating of 4.4 stars based on 11 reviews.

Positive sentiments include:
“Best Benjamin Moore dealer in Paducah… thank you, Bryson!” – Denton Burnett
“This place is the best… Mr. Walker really helped me out…” – Joe Dagher
“Hometown did a beautiful job installing hardwood flooring…” – Joan Morales

The negative feedback primarily highlights communication issues and delays in service:
“I called them numerous times… it’s been at least 3 months since I first called.” – Sue Perina
“To return it I had to pay a 20% restocking fee and freight… very disappointed.” – Cynthia Roberts

Review Summary:
Positive Sentiments: Knowledgeable staff, quality products, good customer service, timely assistance.
Negative Sentiments: Communication issues, slow response times, concerns about return policies.

Additional Ratings:
BirdEye: 4.4 stars based on 11 reviews, reflecting overall customer satisfaction.
Total Lead Smart Rating: 7.5/10, derived from a balanced view of mostly positive feedback with noted concerns regarding customer service and communication delays.

Conclusion:
Home Town Decorating is a solid choice for flooring and paint needs in Paducah, KY, known for its excellent product selection and helpful staff. However, potential customers should be aware of some communication issues that have been reported and may want to set clear expectations regarding service timelines.

Member Since August 2024

Listing Id 326589

Contact Info

901 Broadway St, Paducah, KY 42001
(270) 443-3510
Lead Smart Rating :
7.5/10.0

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901 Broadway St, Paducah, KY 42001

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Reviews

Denton Burnett

3 weeks ago

Best Benjamin Moore dealer In Paducah I called ahead and they had it waiting on me when I got there thank you, Bryson

Sue Perina

a year ago

I have called them numerous times to ask them to take a look at some work they did. Also to do some repair work on carpeting that got burnt. They have told me the repair guy/installer will call back when he gets in from a job. It must be a VERY big job because it’s been at least 3 months since I first called. I have been dealing with them for years & buying my Benjamin Moore paint there & was always happy with them until now. . I am in the market for more carpeting but I will be shopping somewhere else.

Joe Dagher

a year ago

This place is the best when getting what you need for your project. Mr Walker really helped me out when picking the perfect paint for our job. He explained the pros and cons of each very thoroughly and honesty. We went with a Benjamin Moore advance paint to redo our cabinets and it has turned out perfectly. Totally exceeded my expectations of what paint can do. Got a great uniform and durable cure that looks amazing. I liked going here because you can’t get Benjamin Moore at the big stores and I never would have come across it. Will definitely be back for my next job!!!! Ask for Mr Walker when you go in, he will get you right!

Earnest Hamilton

a year ago

Thank you for the call back.

joan morales

2 years ago

Hometown did a beautiful job installing hardwood flooring in my bedroom. I’ll not hesitate to use them for all of my flooring needs and recommend them to others!

Brian Steffen

4 years ago

Very friendly

Cynthia Roberts

5 years ago

Charlie and the staff were super nice people so I decided to give the local small business my order instead of the internet. It took about the same time to get to the store as online and it wasn’t that the price was any lower than online with shipping…… but the item was no longer needed. To return it I had to pay a 20% restocking fee and freight. Guess I am back to internet shopping, very disappointed .

Keith Hack

5 years ago

They had lots of choices and a good price !!

Sherie Loverkamp

6 years ago

When I went to Hometown Decorating I was greeted promptly. Janice asked questions and worked to help me pick out colors. Another lady entered the store and highly praised their paint saying it was the best in town! We did get our paint here. Dennis came and did a very thorough job of measuring so he would know exactly how much paint we needed. He and Janice both have been AWESOME to work with. I highly recommend Hometown Decorating!