Floor To Ceiling Mason City in Mason City, Iowa 50401

Floor To Ceiling Mason City

507 4th St SW, Mason City, IA 50401

4.6 (11 reviews)

Overview:
Floor To Ceiling Mason City is a flooring store located in Mason City, IA. The business specializes in offering a wide range of flooring options as well as home improvement solutions with a focus on customer service and satisfaction.

Services Provided:
– Flooring options (carpets, countertops)
– Bathroom design assistance
– Home improvement products

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (641) 423-2721
Website: https://www.floortoceilingmasoncity.com/

Customer Reviews and Sentiment:
Google Reviews: 4.6 stars based on 11 reviews.

Positive feedback emphasizes excellent customer service, a great selection of flooring, and successful design collaborations. Customers have expressed satisfaction with the support provided during their projects.

Examples of positive reviews include:
“Fantastic service and selection!” – Marc Fritz
“Great customer service! Loved the flooring we got for our new house!” – Whitney Hill

On the negative side, a customer cited issues with product quality, leading to significant dissatisfaction.

An example of a negative review includes:
“Wasted $1500, and will never buy anything from them again.” – Josh C

Review Summary:
Positive Sentiments: Excellent customer service, wide selection of products, effective design assistance, and overall customer satisfaction.
Negative Sentiments: Issues with product quality and misrepresentation of products sold.

Additional Ratings:
BirdEye: 4.6 stars based on 11 reviews, reflecting a generally positive customer experience.
Total Lead Smart Rating: 8.5/10. This rating accounts for the high customer satisfaction but is moderated by the one significant negative review regarding product quality.

Conclusion:
Floor To Ceiling Mason City is a well-regarded flooring store in Mason City, IA, noted for its extensive product selection and strong customer service. While most customers have had positive experiences, potential buyers should remain vigilant about product quality based on the noted negative review.

Member Since August 2024

Listing Id 320825

Contact Info

507 4th St SW, Mason City, IA 50401
(641) 423-2721
Lead Smart Rating :
8.5/10.0

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507 4th St SW, Mason City, IA 50401

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Reviews

Sam Jewell

a year ago

Started working with Floor to Ceiling about 1 year ago going over with them what we wanted in our new bathroom. After several visits they helped us design the bathroom of our dreams. Due to our busy schedule we could not start work on our bathroom until August of 2022. I wanted to do my own demolition and plumbing. Floor to Ceiling worked very well with me to get everything installed just the way I wanted it. I used Austin Electric for all the electrical for the project and K & M Glass out of Rochester for the glass work you see in the pictures. Very happy with everyone’s work on this project and would use them again in a heartbeat.

Randy Hogan

a year ago

Looking for flooring! Great selection and professional staff!

Gregory Floyd

4 years ago

Everything for the house

Marc Fritz

4 years ago

Fantastic service and selection

Don Lester

5 years ago

Handel every thing for your inner house. Carpets counter tops. Stop in and look. Lots of great things

Mike Forthmann

5 years ago

Great customer service

Josh C

5 years ago

Was sold 20 plus boxes of carpet squares as is, unopened. Claimed they were a better deal for me. I opened them up after they had been stored at room temperature inside for several weeks. 1/3 of the boxes had been factory packed wrong, and all of the squares were stuck together. Cant finish the room I bought the carpet for due to this. Wasted $1500, and will never buy anything from them again. If a product is bad, and you still sell it to a customer knowing this, you are lying just to make money. Shame.

Whitney Hill

7 years ago

Great customer service! Loved the flooring we got for our new house!