Hoosier Hardwood Floors, LLC

Overview:
Hoosier Hardwood Floors, LLC is a flooring store located in Goshen, IN, specializing in hardwood floor refinishing and installation. The company is well-regarded for its craftsmanship and customer service, creating beautiful results for various types of hardwood flooring projects.

Services Provided:
– Hardwood floor refinishing
– Hardwood floor installation
– Custom matching of flooring materials
– Professional consultation and project management

Timings:
Monday to Friday, 9 AM to 5 PM

Contact Information:
Phone: (574) 533-2070
Website: http://www.hoosierhardwoodfloors.com/

Customer Reviews and Sentiment:
Hoosier Hardwood Floors, LLC boasts a strong rating of 4.9 stars based on 92 reviews across various platforms.

Positive feedback highlights the company’s exceptional workmanship, professional staff, and friendliness. Customers have expressed satisfaction with their refinished floors and the overall quality of services.

Examples of positive reviews include:
“Very nice, friendly and excellent workmanship. Our 1956 hardwood floors look new again!” – Barbara Carey
“Absolutely love our refinished floors! The floors look wonderful!! I appreciate the care, expertise, and honestly of HHF!” – Sue Kime
“Our commercial hardwood floors have never looked better. Extremely professional and impeccable service!” – Tonya Zultanski

However, there is a notable negative sentiment regarding pricing transparency, with at least one customer reporting an unexpected increase in costs after receiving a quote.

Example of negative review:
“Buyer beware: quoted us just over $4k of material… somehow $3k more than quoted.” – Justin Kemper

Review Summary:
Positive Sentiments: High-quality workmanship, professional staff, excellent customer service, and beautiful refinished floors.
Negative Sentiments: Concerns regarding pricing transparency and quoted estimates not being honored.

Additional Ratings:
Google Reviews: 4.9 stars based on 92 reviews.
Total Lead Smart Rating: 8.5/10. This rating is based on overwhelmingly positive customer experiences with some isolated issues related to pricing, which lower the overall score slightly.

Conclusion:
Hoosier Hardwood Floors, LLC is a highly recommended choice for hardwood flooring services in Goshen, IN, praised for its quality work and professionalism. While most customers report satisfaction, potential clients should be mindful of the concerns regarding pricing transparency.