Floors To Your Home – Avon Store in Avon, Indiana 46123

Floors To Your Home – Avon Store

8187 E US Hwy 36, Avon, IN 46123

4.5 (191 reviews)

Overview:
Floors To Your Home – Avon Store is a flooring retailer located in Avon, Indiana. The company offers a variety of flooring options, catering to both individual and commercial needs, with emphasis on customer service and competitive pricing.

Services Provided:
– Flooring sales (including vinyl, laminate, and other materials)
– Customer assistance and consultations
– Order fulfillment and delivery
– Installation services

Timings:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (317) 754-2270
Website: https://www.floorstoyourhome.com/contact-us/

Customer Reviews and Sentiment:
Floors To Your Home – Avon Store has received positive reviews across various platforms:
Google Reviews: 4.5 stars based on 191 reviews.

Positive feedback highlights the company’s friendly staff, helpful service, and a wide range of flooring options. Customers praised the seamless ordering process and the quality of the product received.

Examples of positive reviews include:
“I will definitely be returning back here for a future home project thanks to her.” – Mandy
“Great all around experience, flooring looks really good!” – Theresa Hobson
“Great deals, great customer service.” – Cody Senour

However, there is also negative sentiment regarding their return policy, particularly in cases of defective products and unreturned items.

A prominent complaint states:
“Was told they do not do returns that are less than 4 boxes per store policy.” – John Kazminski

Review Summary:
Positive Sentiments: Excellent customer service, product variety, knowledgeable staff, and competitive pricing.
Negative Sentiments: Restrictive return policy and potential product quality issues.

Additional Ratings:
BirdEye: 4.5 stars based on 191 reviews, which aligns with the positive customer experiences noted.
Total Lead Smart Rating: 8.5/10. This score reflects high customer satisfaction, strong service reputation, and a noted issue with the return policy that might deter some customers.

Conclusion:
Floors To Your Home – Avon Store stands out for its friendly service and solid selection of flooring options. While many customers laud their experience and express satisfaction with their purchases, potential buyers should be mindful of the store’s return policy, especially for defective items.

Member Since August 2024

Listing Id 298978

Contact Info

8187 E US Hwy 36, Avon, IN 46123
(317) 754-2270
Lead Smart Rating :
8.5/10.0

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Listing location

8187 E US Hwy 36, Avon, IN 46123

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Reviews

Mandy

a month ago

I worked with Connie to order some planks for a small test job in my home. She was extremely communicative and helpful throughout the entire process and was always willing to meet me halfway. I will definitely be returning back here for a future home project thanks to her. My planks also arrived without any damage and the entire experience was seamless.

Theresa Hobson

2 months ago

Great all around experience, flooring looks really good !👍 …

Cody Senour

3 months ago

Great deals, great customer service.

Tonie James

5 months ago

I had one room of flooring needed to finish my house after a web search I found the exact match at Floors to your Home on sale for 50% off ! With the state of the economy that was a pleasant surprise. Adrian was great to work with and made my transaction & loading the flooring quick and painless. My only regret was not using this company when I needed flooring for the other rooms in my house!

James

5 months ago

Thanks to Juan for helping me out!

Dawn Loves Diamond Painting

6 months ago

I cannot say enough Thank You’s and a job well done!!! The staff at the store to the installers they were all professional and very polite. We were on a tight timeline getting into our new home and moving. But they pulled it off and we are so happy!!! Would recommend them over and over again!!!

Gisela Perkins

7 months ago

Plenty of merchandise to choose from. Very knowledgeable and friendly staff. Worth our trip for sure.

John Kazminski

8 months ago

Would not reccomend. We needed an extra 3 boxes of Pergo vinyl floor could not find it locally so we drove 6 hours (round trip) from Downers Grove to pick it up. When contractor went to install the product was defective and cracking and breaking. Asked to return 3 unopend boxes and was told they do not do returns that are less than 4 boxes per store policy. We were never told this. Also. there was a 25% restocking fee and a 3% credit card penalty. Basically held our $275.00 hostage. Do not do business with this company.

Dennis Douglas

8 months ago

Great staff, good price and selection

Jeff Brinson

9 months ago

Very friendly staff, and absolutely willing to answer any questions. The manager Ben was very helpful, and we are very glad that we stopped in today. We will be doing business here from now on for all of our flooring needs.