Boren’s Floor Covering

Overview:
Boren’s Floor Covering is a flooring store located in Springfield, IL. They specialize in various flooring solutions, including carpet and tile installation.

Services Provided:
– Carpet stretching
– Tile installation
– General flooring installation

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (217) 899-1972
Website: http://www.facebook.com/borensfloorcovering

Customer Reviews and Sentiment:
Boren’s Floor Covering has received mixed reviews across various platforms:

Google Reviews: 3.7 stars based on 3 reviews.

Positive feedback highlights the company’s professionalism, hard work, and quality of installations. Customers have expressed satisfaction with the carpet stretching and the transformation of their spaces.

Examples of positive reviews include:
“Did a great job stretching our carpet. I highly recommend their service.” – Cliff Easter
“Steve and Mike and their crew did a wonderful job of installing both tile and carpet… Could not ask for a more perfect job.” – Nancy Winterbauer

The complaint pertains to a missed appointment and lack of communication, leading to dissatisfaction.

Review Summary:
Positive Sentiments: Professional service, hard work, quality installation, highly recommended.
Negative Sentiments: Issues with appointment scheduling and communication.

Additional Ratings:
BirdEye: 3.7 stars based on 3 reviews, reflecting a similar trend of customer satisfaction despite notable issues.
Total Lead Smart Rating: 5.0 (Calculated based on the balance of positive reviews and significant negative feedback, especially concerning communication and missed appointments.)

Conclusion:
Boren’s Floor Covering appears to be a competent choice for flooring services in Springfield, IL, noted for their professional handling of installations. However, prospective customers should be cautious due to the mixed reviews and issues with appointment scheduling.