Flooring Surfaces Inc.

Lidia Zehr

2 months ago

Good customer service

Dora Cai

5 months ago

We have recently installed luxury vinyl plank to replace the old carpet in four rooms. We were fortunate to choose the company Surface and Flooring to do this job. From start to finish, this was an impressive experience. We are very happy with the result. We love the new floor. It has made our home feel brand new. Joshua, our sale consultant, did an outstanding job. We are impressed by his knowledge, experience, and management skills. We are also grateful to have Levon and Jimmy as the installers. They not only did a high quality of installation, but also helped us on cleaning and moving furniture. We highly recommend them if you ever need flooring.

Mike Lee

8 months ago

Not exactly sure the problem, mis measuring or math mistakes. Didn’t have enough flooring to have the job finished. Job couldn’t be finished after more than half done with a big event scheduled a few days later. Got more product and was charged $1300 more after getting an original quote. This was for the vinyl plank tiles. Another room that was carpeted, my installers got some seam glue from there that was bad. Installers said it was junk glue. Ended up staining the carpet at the seams and looks bad. Had another carpet company owner come in and the comment made was “This looks really bad!” Now it needs replaced. I was told it was common practice there to blame the installers and not the material. I now question the professionalism there and the quality of the products. I must say the sales guy I was working through was friendly and also did seem to want to help me. I know the staff cannot be held accountable for the product they receive from their vendors. I just wanted to let you know about my results from using it. If management wants pictures, I can provide them.

SE M

10 months ago

We worked with Lauren for replacing our carpet with engineered hardwood and porcelain tile. It was such a great experience to work with flooring surfaces! Lauren was patient with us and always available for any question we had. She made sure there was always someone to take care of us while she was out of office. This review wouldn’t be complete without mentioning the rest of the staff who were involved in the work. Special thanks to Josh for helping us pick the right hardwood; Sean who took measurements and while he was at it, fixed a spot that needed minor adjustment; Pete and Rob who worked on tile installation; Alan who did the landing, stair nose and shoe base and Jesse who installed our hardwood. Jesse is a hard worker, dedicated who even worked on a national holiday, very punctual, kind enough to explain and take care of unexpected situations that arose during installation. He also repaired few squeaky spots for no additional cost!! Thank you so much Lauren and team!

Meghan Price

a year ago

I worked with Will today and he was great. I am just getting started in the flipping business and he helped me so much. I had no idea what all i needed but he made sure i left with every extra piece i would need to tile and do the flooring! Thank you so much!

Dee Hucal

a year ago

MY HOUSE FLOODED! I needed to replace damaged flooring. Someone had suggested Flooring Surfaces was a great place for price, quality and service. I went over, without an appointment. A nice man offered to help me. His name was Will Crank. I found out later he only sees customers by appointment and he’s highly in demand. I lucked out to have Will helping me. I can’t say enough good things about working with Will. He is very pleasant with an upbeat personality. He really listens to your needs and offers suggestions. I had no idea how insurance claims work as I had never had this experience. He was able to answer all my questions relating to his experience with insurance claims. One of the best things about Will, he answers texts and phone calls quickly. He has a way of making you feel like an important customer and that he has all the time in the world to take care of your needs. I highly recommend WILL CRANK FROM FLOORING SURFACES. Be sure to ask to make an appointment with Will Crank. Working with someone like him takes a lot of the stress and confusion out of the flooring replacement task!!

Ryan Heiser

2 years ago

I have worked with Flooring Services for years. They have assisted me on 3 projects the past year. It doesn’t matter if it’s a commercial project or residential. Service was outstanding, tons of quality products, competitive pricing and good installers. Kai is the best! Easy to work with and had some good suggestions on product and design.

David Walsh

3 years ago

We have been customers of Flooring Surfaces for a few years. All of their representatives are knowledgeable, though Connor has gone above and beyond for us on multiple projects. Special shout out to Joshua for stepping in on an impromptu visit to the showroom. In addition to great customer service, their insights into how their services connect to other areas is awesome. We highly recommend Flooring Surfaces. We’ve used them for different types of flooring, tiling a shower, etc.

Alan Meyer

3 years ago

Great people, products and services! Talk to Will Crank there. He’s very knowledgeable and helpful.

Landon Hinkle

3 years ago

Grabbed a couple of your pallets to build a hay feeder for a couple of my horses. If I need to pay for them let me know and I’ll come back to do so. Thanks a bunch either way I will appreciate it.