Overview:
Midwest Floor Coverings Inc is a flooring store located in Boise, Idaho. The company has been serving its community for several years, providing a range of flooring products and services.
Services Provided:
– Flooring installation and sales
– Customer service for flooring inquiries
– Assistance in shipping and receiving
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (208) 323-8844
Website: http://www.midwest1938.com/
Customer Reviews and Sentiment:
The overall rating on Google Reviews is 4.1 stars based on 20 reviews.
Positive feedback highlights the store’s courteous and helpful staff, with customers appreciating the thoroughness and professionalism demonstrated by the team.
Examples of positive reviews include:
“Staff was quick and courteous.” – Ben Gracia
“Very nice bunch of guys.” – Tim Marsala
“Love this company! Warehouse associates are friendly and helpful!” – Chelle
However, some negative sentiments have been expressed, particularly regarding customer service experiences.
Negative reviews include:
“Ruth is so rude!!! … she talked to me like I had annoyed her.” – R WR
“Management in Salt Lake needs to rethink their priorities.” – Troy Rockwell
Review Summary:
Positive Sentiments: Courteous staff, helpfulness, professionalism, and thoroughness.
Negative Sentiments: Issues with specific staff members’ attitudes and management issues.
Additional Ratings:
BirdEye: 4.1 stars based on 20 reviews, indicating a consistent level of customer satisfaction.
Total Lead Smart Rating: 7.5/10, reflecting general customer satisfaction but noting some issues with customer service and specific staff interactions.
Conclusion:
Midwest Floor Coverings Inc is a commendable choice for flooring services in Boise, known for its friendly and helpful staff. However, potential customers should be aware of some mixed reviews related to specific customer service experiences before making a decision.
Member Since August 2024
Listing Id 300632