Dalton Flooring Expo in Dalton, Georgia 30720

Dalton Flooring Expo

3196 N Dug Gap Rd, Dalton, GA 30720

4.5 (19 reviews)

Overview:
Dalton Flooring Expo is a reputable flooring store located in Dalton, GA. The company specializes in a wide range of flooring products, including tiles and remodeling materials, providing exceptional customer service and competitive prices.

Services Provided:
– Sales of flooring materials
– Remodeling supplies
– Tile installation assistance
– Customer consultations

Timings:
Monday to Saturday 9 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (706) 705-8453

Customer Reviews and Sentiment:
Dalton Flooring Expo has earned favorable ratings across various platforms:

Google Reviews: 4.5 stars based on 19 reviews.

Positive feedback emphasizes the company’s outstanding customer service, quality product selection, and professional staff. Customers specifically have praised the attentiveness of employees and competitive pricing.

Examples of positive reviews include:
“I drove from Middle Valley and found the best place for any remodeling. The owner’s son was very attentive and professional.” – Yamilet Lorenzo
“Luke helped us and answered all of our questions. Great place to buy all your flooring and remodeling needs.” – Brenda Hill

On the other hand, there have been complaints regarding the return policy, with some customers feeling that it is not consistently applied.

Examples of negative reviews include:
“I will never do business with them again… I honestly think they pick and choose who they do returns for.” – Melody Hudson

Review Summary:
Positive Sentiments: Exceptional customer service, attentiveness of staff, good prices, wide selection of products.
Negative Sentiments: Issues with return policy, perceived inconsistency in service.

Additional Ratings:
BirdEye: 4.5 stars based on 19 reviews, supporting the positive sentiment.
Total Lead Smart Rating: 8.3 (Evaluated based on overall customer satisfaction, product quality, and the isolated negative feedback.)

Conclusion:
Dalton Flooring Expo is a solid choice for flooring and remodeling needs in Dalton, GA. The store has built a positive reputation for its attentive service and competitive pricing. However, potential customers should be cautious about the return policy based on some negative experiences shared by past clients.

Member Since August 2024

Listing Id 306372

Contact Info

3196 N Dug Gap Rd, Dalton, GA 30720
(706) 705-8453
Lead Smart Rating :
8.3/10.0

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3196 N Dug Gap Rd, Dalton, GA 30720

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Reviews

Yamilet Lorenzo

a month ago

I drove from Middle Valley and found the best place for any remodeling. The owner’s son was very attentive and professional. Got an amazing deal and will continue to do business with this company. My go-to go place from now on.

Gary Crider

3 months ago

The outstanding service from Luke was amazing – I highly recommend this company and the amazing service they give.

Marcia Harrison

4 months ago

We are on our second remodel project and all of our tile has been purchased here. Luke Coker and the staff are so helpful, offer up to date information on the products they offer, and are quick to place orders and get products in quickly and timely. The prices are great also!!!

Cade Bates

4 months ago

This is a professional workplace ran by great people. I’ll gladly give them my business in the future.

fernando sanchez

5 months ago

I recently had the pleasure of working with Luke Coker to purchase new flooring for my home, and I couldn’t be happier with the experience. From start to finish, Luke provided exceptional service.

Melody Hudson

6 months ago

I will never do business with them again. I bought 3 corner tile shower shelves and I only used 2 of them. I tried to return the 3rd one with a receipt 2 weeks later and was told I couldn’t return it because the year had changed. What kind of mess is that? I honestly think they pick and choose who they do returns for. The sign clearly says return within 30 days but I guess that doesn’t apply to everybody.

Dan Ta-Luong

a year ago

The best flooring company in town ! Competitive prices & good customer service.

Brenda Hill

a year ago

Great prices and customer service. Luke helped us and answered all of our questions. Great place to buy all your flooring and remodeling needs.

Pam Bowman

a year ago

Dalton Flooring Expo has a wide variety of tile. I had two showers that needed tile and Luke was very helpful with the decision I made. The tile I picked looked great in the showers and it didn’t cost as much as expected.

Luis Rivera Garcia

a year ago

Very good prices on flooring. Definitely recommended