A&R Flooring Buford

Stephanie Stone

3 weeks ago

A&R Flooring hands down has the best customer service, premium flooring options, and team. We have been trying to have our flooring project done for two years, to no avail, and A&R Flooring came through for us. Mirzet was knowledgeable and professional on our hardwood project. He saw to it that the minor issues were corrected. The entire office staff is friendly and professional. Suzanne and Cindy are always on top of things. We had one room carpeted, and that went very smoothly too. The carpet itself is very nice. Every staff member here has a strong work ethic. The prices are great too. We will be back for another project soon!

Deanna O'Donnell

3 weeks ago

A and R did an amazing job on replacing my floors. They are punctual, efficient, and easy to communicate with. We are so happy with the work that was done.

Leah Hunters

4 months ago

NO CALL, NO SHOW. Be very careful with this company. This company is very unprofessional. I tried to call again and no one answers the phone.

Jia Hamilton

10 months ago

This is my first time installing and replacing carpets and I’m so glad I found A&R Flooring. I compared three companies before I decided to go with A&R Flooring. Claudiu Golas was my representative and he came to my house on time and was very professional, explained the process well, and helped us choose the right carpet and color based on our preference. He also sent us the estimate with line by line invoice breakdown and suggested items we could remove if we want to save some money. We also worked with Cindy from the store and she sent us carpet samples very quickly and also was very professional and fast with communication. What I also loved about this process was that they didn’t push us to make a decision and try to sell the service quickly. They really spent the time to help us make the best decision. We had one guy coming to do the carpets for 3 rooms and it was done within a day and the installation was in very good quality. The guy even stayed for another half an hour to help us fixed a closet door to ensure it’s not rubbing against the new carpet. We later also requested to get two of the bedroom doors trimmed due to the thickness of the carpets and A&R Flooring sent someone to do the work immediately the next day. We’ve had a great experience interacting with everyone from A&R Flooring. The entire process was very professional, great customer service, and their pricing was also very competitive.

Brighton Bloomfield

10 months ago

Very unprofessional. Wouldn’t even provide me with a quote or a phone call.

Curtis Gay

a year ago

My experience with A&R flooring was pretty good. We had someone scheduled to come out to measure our home and the lady on the phone was very helpful. The day the measurement was to take place, the guy who came out was also really nice and personable; we had great conversation. I was very optimistic about working with this company however I didn’t receive my quote until I left a 3star review. I called twice after waiting the “it’ll be in your inbox tomorrow” and the receptionist said both times the guy was on a measurement call and they’d get me my quote by EOD. The owner eventually called after seeing my review, offered apologies and a discount and we ended up going with them for the project. The turn around time was quick and the install looks great! After the bumps at the beginning, still happy we had AR Flooring do the job.

Nycole Sanders

a year ago

So I don’t think I’ve ever been happier with a floor service in my life. After a devastating fire last summer and burst pipes during Christmas, we were walking on concrete for six months. I finally have THE floor, not a floor. The techs were professional and worked so hard! They took great care of my appliances and my house overall in the two days it took to lay the floor. I chose a vinyl “wood look” since I have animals. This choice makes it an easy clean-up and overall low-maintenance investment. The texture is smooth and luxurious. I highly recommend this company and its service. I have used LL Flooring’s (LVP) in the past for my restaurant, and wish I had gone with this floor through this company. We will be ordering again. THANK YOU for giving us that comfort back in our life. My husband and pets absolutely love IT!

Andrew Wyatt

a year ago

Travis ensured we got the flooring we liked and was very prompt! The communication with us throughout the project was excellent. The installation crew did an outstanding job. Very efficient, trustworthy, attention to detail, and most of all very clean. When they had to use a circular saw in our house to cut the old floor, one of the other guys followed behind with a shop-vac to reduce the dust. They also did their best to protect our furniture by covering with plastic. Very hard working crew. I highly recommend this company. Kudos to all.

Rachel Ankrapp

a year ago

A&R Flooring replaced LVP and carpet flooring throughout and on the stairs in our new home. The job consisted of demolition of previous flooring, replacement with engineered hardwood and quarter round, and building/staining stairs, landing and tread as well as repainting the trim. Their staff was very helpful throughout the process from picking out and confirming the engineered hardwood product we desired to completion and review of the job. The flooring installers performed top-notch work. Cindy and Travis were so professional and went above and beyond. Would recommend this company to anyone! THANK YOU, A&R.

Jenn Ledford

a year ago

Not the quality work we were promised. Multiple issues from waving wood floors, screws placed in the finished product in attempt to fix a squeek that is still not fixed, and our brand new dishwasher was damaged when it was pulled out, as it will now not close and lock properly due to broken latch. Management is unconcerned with taking any responsibility. Project manager was rude and had multiple excuses. Horrible experience. We are so disappointed!