Express Affordable Flooring

Heather Gibbs

10 months ago

Cannot compliment Dennis enough for all his hard work!! My shower looks beautiful. He is very polite and professional, and takes the time to explain what needs to be done and how long it would take. HIGHLY RECOMMENDED!!

Janice Bruno

a year ago

I had a great experience with Dennis and his team. I purchased the flooring and had it install last year and I couldn’t be happier. I highly recommend them!

Zsuzsanna

a year ago

We had a good experience with Dennis working on our floors back in 2020, now fast forward to 2022 and he ghosted us after collecting a $12k advance on a kitchen remodel!!! His partner on this project is Don from Bosox Builders-do your research and run as far as you can from these thieves!

Ken Marsh

a year ago

Absolutely the worst contractor I have ever had the misfortune of dealing with. Zero communication. Totally abandoned us mid project. Can I get this review to a zero?

MRWP

2 years ago

Dennis and his installers did a great job demolishing my old floors and baseboards and installing new floors through most of my house in only a few days. They were attentive and professional. I recommend Express Affordable Flooring for your flooring project.

Nancy Kesler Marsala

2 years ago

Too bad I paid him. I filed this complaint with the BBB, which he is a member of, and he refused to respond. HE IS NOW SUSPENDED FROM THE BBB FOR LACK OF RESPONSE. After having another company remove all my rotted wood flooring after a slab failure I hired them to prepare the floor for carpeting. He said he would scrape off the glue residue and sand the concrete. He would then use Hydroban to put a water vapor seal on the concrete. He knew I was going to do this job in two parts. I wanted to make sure the water vapor seal would hold before installing the carpet, just in case it leaked again. On 3/22/22 His employee scraped the glue, sanded the concrete and then applied 1 coat of Hydroban. He was going to leave but I told him I knew 2 coats needed to be done. He checked with his boss and came back to apply 1 more coat. I asked if the floor had properly dried before he applied the next coat and he stated it had. It was only 20 min. in between. I was beginning to realize the employee did not know what he was doing. I later noticed that I could see the old staining on the concrete through the 2 coats and there was a white small hole, about the size of silver dollar, in the middle of the floor that had no product. I messaged Dennis and he said he would send the employee back when available. I contacted Hydroban to check on how long I actually could wait to walk on it and then found out that the entire job had been done wrong and it was never appropriate to be used with carpet, vinyl or wood flooring to begin with. Only a cement based product such as tile. I called Dennis who then called and spoke to Hydroban. He called me back with information about a product, Drylok, that he would use to redo. We discussed when he would return. He said it would take about 1 and half weeks. After waiting, I called, He started not answering my calls, not opening my txt messages for days. He finally called with multiple excuses. Then he txt’s me on a Sat. 4/16 am I available Thurs. or Fri. the upcoming week. I said Thurs. Txt me on Tues 4/19″I will call you this afternoon and go over everything with you.” Still waiting. The pictures are what I am left with . Mistakes do happen, it is how a company responds to them that makes them good or bad.

Steve Peck

2 years ago

We just had luxury vinyl flooring put it our home the last couple days by Express Affordable Flooring. We can’t say enough how pleased we are with the results. The initial visit by Dennis provided us with complete information of how the process would go and he was right in EVERY detail. His workers were exceptionally knowledgable in the product and installation. They were very clean in their daily work and left our home in a spotless condition. I would recommend this company to anyone looking for honest, professional work. Thank you Express Affordable Flooring for your great service. Kathy P

Dyan Goodman

2 years ago

Very professional hardworking crew. They did an excellent job installing laminate planks throughout our home. Conscientious and dedicated to getting the job done. Went the extra mile in helping to return items to closets and rooms they came from. Highly recommend.

Franklin Newill

2 years ago

Fantastic workmanship and quality product and service. Excellent communication and installation process. We installed entire condo flooring and could not be happier. Dennis was excellent to work with and entire team very professional. Highly recommend.

Jodi Yenchik

2 years ago

We found both Dennis and Marcus who did our bathroom floor to be very professional. They called to let us know when they would be arriving. They made sure we understood what they would be doing for our project. We could not be happier with the final results. Our shower looks like a spa shower now. Thank you Marcus and Dennis. Five stars.