Florida Hardwood Floor Supplies

Overview:
Florida Hardwood Floor Supplies is a flooring store located in Tampa, Florida, specializing in hardwood flooring and refinishing supplies. The company is known for its wide range of products and exceptional customer service.

Services Provided:
– Hardwood flooring
– Stair treads
– Flooring refinishing supplies
– Customer support

Timings:
Monday to Saturday, 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (813) 514-2335
Website: http://www.floridahardwood.net/

Customer Reviews and Sentiment:
Florida Hardwood Floor Supplies has received positive feedback across various platforms.

Google Reviews: 4.8 stars based on 22 reviews.

Positive sentiments emphasize excellent customer service, knowledgeable staff, and high-quality products.
Examples of positive reviews include:
“Purchased a beautiful floor and stair treads. The staff was very friendly, helpful and educated me on the product.” – Pippin Haseman
“They did a fabulous job of matching my stair treads to the engineered hardwood flooring.” – Kim Dumas
“Christina was extremely patient with me and is very knowledgeable.” – David Schneider

Some negative feedback highlights issues with communication and unmet expectations for service delivery.
Example of a negative review:
“If you are expecting work delivered on time, it won’t happen. If you are expecting quality work, don’t use them.” – Amanda “Jones” Hancock

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable staff, timely product delivery, high-quality products.
Negative Sentiments: Communication issues, unfulfilled promises regarding service delivery.

Additional Ratings:
BirdEye: 4.8 stars based on 22 reviews, indicating a high level of satisfaction among customers.
Total Lead Smart Rating: 8.0/10. This rating reflects the overall positive customer experiences combined with some unresolved issues regarding communication and service delivery.

Conclusion:
Florida Hardwood Floor Supplies is a highly-rated option for hardwood flooring needs in Tampa, FL, known for its attentive customer service and quality products. However, prospective customers should be mindful of occasional communication issues highlighted in reviews.