Sellers Tile Distributors

Kathy F.

3 weeks ago

Stay far far away from Sellers Tile here in Tallahassee. The woman who helped me was either inexperienced or simply did not care. We needed coordinating trim pieces for LVP that we have, and instead of taking the time to go through samples of LVP that they sell to find the best color-match, she handed me a sample board from VersaTrim. I chose a color and she agreed that it was a good match with the LVP I brought in for this purpose. Then she was confused and did not know what t-molding/transition would work with LVP. After consulting on the phone with the VersaTrim rep, they decided on their standard t-molding, which was exactly the WRONG product. As she ordered it she told me it was a special order and that special orders were nonreturnable. Not having experience with LVP and the required trim pieces, I had to trust her recommendation. I picked up the pieces when they came in, and the warehouse people gave them to me unwrapped, unprotected and taped together with wide blue painter’s tape. As soon as I got them home, I realized that the color was way off and the t-molding would NOT work with LVP. I took them back the very next day to show Sellers the incorrect fitment of the t-molding, and the bad color-match (both issues were not my fault in any way, shape or form). After about 4 days of Sellers allegedly trying to work with VersaTrim about returning the incorrect and off color product, I was told that there would be a restocking fee and a return freight charge for an incorrect order that clearly was NOT MY FAULT. I was given a partial refund that was a fraction of what I paid for the order. This didn’t cost Sellers anything and I lost money. And this was only a $221.00 order. I will add that during one phone conversation, as an excuse as to why she used VersaTrim, was because the alternative was to pull out samples of the LVP they sold to find a good match, and that it would involve “about 500 samples” (her words). I have two things to say: 1) Isn’t that her JOB?? 2) Is she so unfamiliar with their products that she couldn’t immediately go to a colorway and pull those? I would have gladly gone through them myself, but it was definitely not offered. Sellers Tile utilizes bad business practices and does not care at all about the customer. Go somewhere else and protect your wallet by staying far far away from Sellers Tile – they are a nightmare to deal with.

Matt Owen

a month ago

Best selection of tile in tallahassee and best informed kindest employees you will ever meet.

Susan Carey

3 months ago

Shout out to Cheryl at Sellers Tile. She took the time to help locate a discontinued tile that I had chosen for my kitchen. It would have been easier to have me pick a substitute, but she took the time find it for me. Thank you!!

Ron Stephens

3 months ago

Very helpful.

ALCOM Corporation Of Florida, Inc.

4 months ago

Tommy Tharpe is the best.

Olan Nobles

5 months ago

This was my first time using Sellers Tile, but it will not be my last. The team was so very helpful. All I had to do was give Skyllar an idea of what I was looking for and her professional design capabilities came back with great options that make our public restrooms look absolutely beautiful. Zeb and the guys in the back are very friendly and a joy to do business with. I definitely recommend Sellers for your next tile project.

Dave Keller

6 months ago

Have used Seller’s Tile in the past, stopped in to see if they could match some tile from the 90’s for a small repair. Not only did they find a very good match, but gave me the tiles I needed at no charge. Great selection and even better customer service!

Maria Beiler

7 months ago

If you’re shopping for tile, ask for Cheryl! She met me with confidence and a willingness to go above and beyond. She figured out my style and helped me tremendously, while also graciously catering to my kids. Overall, great experience!

Gabrielle Ausley

10 months ago

Excellent service, great communication, got exactly what i wanted when no one else in the area could even come close!

Donna Folmar

10 months ago

Great selection, friendly professional staff.