Trinity Surfaces – Pro Shop & Warehouse

Overview:
Trinity Surfaces – Pro Shop & Warehouse is a flooring store located in Ocala, FL. The company specializes in providing a wide selection of flooring materials, particularly tiles, to both residential and commercial clients.

Services Provided:
– Flooring materials, especially tile
– Design consultation services
– Custom home build tile supply
– Delivery of flooring materials (by appointment)

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (352) 369-0444
Website: http://www.trinitysurfaces.com/

Customer Reviews and Sentiment:
Trinity Surfaces has an overall positive rating of 4.5 stars based on 51 reviews.

Positive feedback often highlights the beautiful selection of tiles and the helpfulness of the staff, particularly mentioning:

– “This place has the most beautiful tile I’ve ever seen and such a large selection.” – T&M Celano
– “The best place to get tile! It’s such a pleasure working with Veronica.” – Nicole Cortez
– “Best place for Tile.” – Travis Roberson

Conversely, some negative reviews indicate issues with delivery and customer service, such as:

– “Delivery strictly by appointment… truck drivers stay away from this place.” – Nilson Garcia
– “I will never deal with this company ever again.” – Susan Morris

Review Summary:
Positive Sentiments: Beautiful tile selection, knowledgeable and helpful staff, good design consultation, clean showroom.
Negative Sentiments: Delivery issues, unprofessional customer service responses, challenges with product returns.

Additional Ratings:
BirdEye: 4.5 stars based on 51 reviews, supporting a generally high level of customer satisfaction.
Total Lead Smart Rating: 7.5/10 (Calculated based on a positive overall sentiment but tempered by notable customer service complaints and delivery issues.)

Conclusion:
Trinity Surfaces – Pro Shop & Warehouse is highly regarded for its extensive tile selection and knowledgeable staff in Ocala, FL. However, potential customers should be cognizant of the mixed reviews regarding delivery and customer service before making a decision.