Overview:
Paul’s Carpet Company, Inc. is a flooring store located in Miami, Florida. The company specializes in carpet installation and other flooring solutions, known for its exceptional craftsmanship and customer service.
Services Provided:
– Carpet installation
– Flooring solutions
– Customer service
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (305) 573-8337
Website: https://www.paulscarpetco.com/
Customer Reviews and Sentiment:
Google Reviews: 4.3 stars based on 17 reviews.
Positive feedback highlights the company’s exceptional quality, friendly customer service, and professionalism. Customers have praised the craftsmanship of the installation team and the value for the price of services.
Examples of positive reviews include:
“I highly recommend Paul’s Carpet for their exceptional work.” – David De Cespedes
“Excellent service and very thorough.” – jake von halle
“Amazing, helpful staff and great products.” – Jack Goldberg
Negative sentiments include concerns about property damage during installation and lack of follow-up on complaints.
Examples of negative reviews include:
“Very poor service, lots of damages left behind after the work was done.” – One Point
“BEWARE!! DO NOT USE THIS COMPANY UNDER NO CIRCUMSTANCES.” – Rob
Review Summary:
Positive Sentiments: Exceptional quality, excellent customer service, knowledgeable staff, and good value for money.
Negative Sentiments: Issues with property damage and poor follow-up on complaints.
Additional Ratings:
BirdEye: 4.3 stars based on 17 reviews, reflecting similar sentiments from customers.
Total Lead Smart Rating: 7.4/10. This rating considers the overall positive feedback regarding quality and customer service but is tempered by the significant negative experiences reported regarding damages and reliability.
Conclusion:
Paul’s Carpet Company, Inc. appears to be a strong choice for flooring services in Miami, especially praised for its exceptional quality and customer support. However, prospective clients should be cautious, as there are noteworthy complaints regarding property damage and service reliability.
Member Since August 2024
Listing Id 321776