Great Lakes Carpet and Tile in Leesburg, Florida 34788

Great Lakes Carpet and Tile

8520 US-441, Leesburg, FL 34788

4.9 (12 reviews)

Overview:
Great Lakes Carpet and Tile is a highly-rated flooring store located in Leesburg, FL. The company specializes in providing a variety of flooring options including carpet, tile, and wood flooring. It is particularly noted for its exceptional customer service.

Services Provided:
– Flooring sales (carpets, tile, wood)
– Installation services (measuring, ordering, laying carpets)

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (352) 385-7441
Website: https://greatlakescarpet.com/

Customer Reviews and Sentiment:
Great Lakes Carpet and Tile has received very positive feedback across various platforms:

Google Reviews: 4.9 stars based on 12 reviews.

Positive sentiments highlight outstanding customer service, particularly from sales associate Wendy Johnson, who has been praised for being knowledgeable, patient, and responsive. Customers have expressed satisfaction with the company’s flooring selection and the installation quality.

Examples of positive reviews include:
“Wendy was so gracious and patient with me finalizing my decision.” – Lisa Britzius
“Looking to replace carpeting… the store is very clean and organized.” – Rachel Morgan
“Great place and staff.” – Dick Tobin

There are no notable negative sentiments or complaints mentioned in the reviews.

Review Summary:
Positive Sentiments: Exceptional customer service, knowledgeable staff, great selection of flooring, efficient installation, cleanliness of the store.
Negative Sentiments: None reported.

Additional Ratings:
BirdEye: 4.9 stars based on 12 reviews, reflecting strong customer satisfaction without significant issues.
Total Lead Smart Rating: 9.5/10. This rating indicates high customer satisfaction and quality of service, with consistent praise for staff and offerings alongside no reported complaints.

Conclusion:
Great Lakes Carpet and Tile is an excellent choice for flooring needs in Leesburg, FL, renowned for its knowledgeable staff and high-quality products. Customers can feel confident in the service they will receive, particularly from Wendy Johnson, and the overall experience is characterized by professionalism and care.

Member Since August 2024

Listing Id 318121

Contact Info

8520 US-441, Leesburg, FL 34788
(352) 385-7441
Lead Smart Rating :
9.5/10.0

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8520 US-441, Leesburg, FL 34788

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Reviews

Dick Tobin

2 years ago

Great place and staff.

Katie Gilchrist

2 years ago

My husband and I went to get new flooring for our house. Our sales associate was Wendy Johnson and let me tell you just how incredible she was! She went above and beyond helping us find what we wanted. Wendy was patient, kind, and very knowledgeable with everything. She rarely missed any of my phone calls but if she did, she always got back to me within a timely fashion. Needless to say, if we redo our flooring in the future, we will ONLY go back to see Wendy Johnson! Thank you, Wendy Johnson!!!

Lisa Britzius

2 years ago

I can’t say enough about how fantastic Great Lakes was to work with. I had looked for flooring for well over a year and finally found exactly what I wanted there. Wendy was so gracious and patient with me finalizing my decision and they worked with me on pricing. Highly HIGHLY recommend them!

Shirley Q

2 years ago

Thank you to Wendy for all her help can’t wait to see the new floors and bli ds installed

Karen Jones

2 years ago

Great selection and Wendy was very helpful too.

3 years ago

Great service.

Rachel Morgan

3 years ago

Looking to replace carpeting and carpet pads in 3 rooms. This store is very clean and organized. There is a nice selection of wood flooring, tile and carpets. Wendy, the sales associate, was very helpful, patient, and made calls to the boss with questions we had that she couldn’t answer. I’m only able to review the service in the store. I’ll have to update this review after the measuring, ordering and laying of the carpets is done. I do recommend visiting the store. ******Added note on 11/25/2020: We had 3 bedrooms done today, the day before Thanksgiving! Jose and Antonio arrived promptly at 7am and were done with all 3 bedrooms and closets by 11am. Jose and Antonio were quick and efficient, very neat and orderly, very respectful of our furnishings. To sum it up: they did an awesome job! We are very happy with the results. They were meticulous even with the tight corners and odd angles of our closets. We highly recommend this company and these 2 carpet layers in particular: Jose and Antonio. 6 stars!

Denise Hobdy

4 years ago

Wendy was very good and helpful

Sandy Kulseth

4 years ago

Very informative and helpful