The Floor Store at Thornebrook in Gainesville, Florida 32606

The Floor Store at Thornebrook

2441 NW 43rd St STE 18, Gainesville, FL 32606

4.9 (104 reviews)

Overview:
The Floor Store at Thornebrook is a highly-rated flooring store located in Gainesville, FL. Specializing in a wide range of flooring options, including luxury vinyl plank (LVP) and hardwood, the store is known for its exceptional customer service and quality installation.

Services Provided:
– Flooring sales (various types, including LVP and hardwood)
– Flooring installation
– Consultation and planning for flooring projects

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (352) 367-2950
Website: http://www.thefloorstoreatthornebrook.com/

Customer Reviews and Sentiment:
The Floor Store at Thornebrook has garnered overwhelmingly positive reviews, boasting a rating of 4.9 stars based on 104 reviews.

Positive feedback highlights include:
“Milad & Hannah were really helpful … The installer was amazing!” – Luca Mantegazza
“The installation went very smoothly and was done in a timely manner.” – Jim Benelisha
“We would highly recommend them for your flooring needs!” – Laurie Wills

A minor complaint noted was that one customer mentioned setting expectations for extra weekend work, but overall, the feedback reflects strong customer satisfaction.

Review Summary:
Positive Sentiments: Exceptional customer service, high-quality installation, wide selection of flooring, and competitive pricing.
Negative Sentiments: Limited specific complaints, generally few and minor issues mentioned.

Additional Ratings:
BirdEye: 4.9 stars based on 104 reviews, indicating high customer satisfaction.
Total Lead Smart Rating: 9.5/10. This rating reflects an overall excellent customer experience with only minor complaints, showcasing strong performance in service and satisfaction.

Conclusion:
The Floor Store at Thornebrook is a top choice for flooring needs in Gainesville, FL, recognized for its outstanding service, knowledgeable staff, and high-quality products. Customers consistently praise their experiences, making it a reliable option for anyone looking to upgrade their flooring.

Member Since August 2024

Listing Id 310990

Contact Info

2441 NW 43rd St STE 18, Gainesville, FL 32606
(352) 367-2950
Lead Smart Rating :
9.5/10.0

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Listing location

2441 NW 43rd St STE 18, Gainesville, FL 32606

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Reviews

margey Lumbard

a month ago

We were so pleased to work with Milad & Hannah on our LVP project in Turkey Creek. Aside from very reasonable pricing, Mace did a great job on the installation throughout our home.Definitely recommend them & will use them again for our next flooring project on the lanai.

Laurie Wills

2 months ago

We were very happy with the service we received from The Floor Store. We would highly recommend them for your flooring needs!

Diane Buchanan

2 months ago

My experience with The Floor Store was great and easy! Hannah was able to find a floor to match my old floor that was not available, turned out beautiful. The installer was amazing too! I can’t say enough positive things. Diane Buchanan

Luca Mantegazza

3 months ago

Great experience. Both Milad & Hannah were really helpful when my wife and I visited the store to choose the type of flooring we wanted. Milad came to the house twice to make sure the contractor was doing a proper job. And Josh, the contractor, was amazing, both friendly and skilled. Finally, I want to mention that Milad went above and beyond by ordering and delivering to us free of charge an extra box of tiles since there were almost none left after the job was completed (in case we will need to do any repair in the future and we cannot find the same tiles).

Audrey S

3 months ago

Milad and his team were great in helping us choose materials for our flooring project. We’ll be doing the installation ourselves and Milad even offered help and advice in the undertaking!

Michael Pellett

3 months ago

This was the third time we used the Floor Store. 1st and four years ago was a beautiful hickory floor (one of the hardest hardwoods!) thru most of the house. Second after a plumbing leak, carpet in a bedroom. and now we placed the same carpet choice in the other two hall bedrooms on that wing. All the work was professional and the products look brand new! As a professional architect I often refer clients to them.

Flytec USA

3 months ago

The Floor Store at Thornebrook is awesome. The manager Hanna and owner Milad were very helpful without being pushy. Their pricing was very competitive and they were accommodating to our remodeling schedule. The installer was great too, showed up and finished the job on time and being in the remodeling business myself, I was very pleased with the quality of their work. I will gladly use them on future projects.

Don Davis

5 months ago

Extra credit for working on weekend

Jim Benelisha

5 months ago

I am very pleased with the products and services I received from the Floor Store. The installation went very smoothly and was done in a timely manner.

Ann-Marie Magné

6 months ago

The Floor Store was one of 5 flooring businesses I visited. They had a big selection and the price was great – bc I had a wide foundation to base it on, I knew they weren’t charging me small store prices. The installers provided through the store were good at what they do, plus pleasant to have in the house. I really expected my visit there to be a courtesy call bc I thought the prices would be inflated. What a wonderful surprise to have GOOD pricing, great service on every aspect, and a beautiful new floor.