FD Tile and Flooring Supply, LLC

Overview:
FD Tile and Flooring Supply, LLC is a flooring store located in Gainesville, FL. The company specializes in providing a wide selection of tiles for bathrooms and kitchens, along with personalized customer service from knowledgeable staff.

Services Provided:
– Tile sales for bathrooms and kitchens
– Personalized customer service
– Expert flooring advice

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (352) 332-5809
Website: http://www.fdtile.com/

Customer Reviews and Sentiment:
FD Tile and Flooring Supply, LLC has received positive reviews across various platforms:

Google Reviews: 4.7 stars based on 50 reviews.

Positive feedback highlights the company’s exceptional customer service, helpful and knowledgeable staff, and a great selection of tiles. Customers have praised their experience with individual associates, particularly Dana, for providing outstanding support and guidance in their selections.

Examples of positive reviews include:
“Great selection with friendly & very helpful staff.” – Carly Reilly
“My wife and I are building a custom home… highly recommend these guys.” – Sherman Merricks
“Absolutely amazing customer service.” – Michael Nuttall

The negative sentiment in some reviews points to experiences with the customer service being described as mediocre or somewhat rushed.

Examples of negative reviews include:
“Customer service was mediocre. Felt a bit rushed.” – Lisa Reid

Review Summary:
Positive Sentiments: Exceptional customer service, helpful staff, great selection of tiles, personalized experience, and attention to detail.
Negative Sentiments: Instances of rushed service and occasional mediocre customer experiences.

Additional Ratings:
BirdEye: 4.7 stars based on 50 reviews, reflecting a consistent trend of high customer satisfaction.
Total Lead Smart Rating: 8.5/10. This rating is based on the overall positive feedback regarding customer service and product selection, tempered by occasional criticism of service speed and staff attention.

Conclusion:
FD Tile and Flooring Supply, LLC stands out as a highly praised choice for flooring needs in Gainesville, FL, particularly recognized for its excellent customer service and diverse tile selection. However, some customers have noted variability in service quality, which potential clients might want to consider.