Trebing Tile & Carpet in Cape Coral, Florida 33904

Trebing Tile & Carpet

4537 Del Prado Blvd S, Cape Coral, FL 33904

4.6 (87 reviews)

Overview:
Trebing Tile & Carpet is a flooring store located in Cape Coral, FL. They specialize in providing a wide range of flooring solutions, including tile installation and repair. Known for their knowledgeable staff and excellent customer service, Trebing Tile & Carpet caters to various customer needs and budgets.

Services Provided:
– Tile installation
– Tile repair
– Customer consultations
– Product selection assistance

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (239) 549-6999
Website: http://www.trebingtile.net/

Customer Reviews and Sentiment:
Trebing Tile & Carpet has received positive feedback from customers across different platforms:

Google Reviews: 4.6 stars based on 87 reviews.

Positive feedback emphasizes the company’s knowledgeable staff, excellent service, and high-quality products. Customers appreciate the integrity of the service provided as well as the helpfulness of the team.

Examples of positive reviews include:
“Trebing Tile & Carpet is a company you can trust!” – LA V
“The customer service is amazing, Julia & Ralf are great people.” – Jodi Dzak
“They are the most helpful and knowledgeable company I have ever dealt with!” – William Beliveau

However, there is some negative sentiment regarding inconsistency in service and unexpected outcomes in specific cases.

An example of a negative review:
“After spending $1,400 my floors look worse than they did before.” – Beth Pransky

Review Summary:
Positive Sentiments: Knowledgeable staff, helpful service, quality products, customer integrity, beautiful showroom, fantastic installation work.
Negative Sentiments: Issues with service expectations and results, specific cases of dissatisfaction with cleaning services.

Additional Ratings:
BirdEye: 4.6 stars based on 87 reviews, indicating a strong level of customer satisfaction.
Total Lead Smart Rating: 8.5/10. This rating reflects the overall positive customer experiences contrasted with occasional service issues and complaints.

Conclusion:
Trebing Tile & Carpet is a highly regarded flooring store in Cape Coral, FL, known for its knowledgeable team and excellent customer service. While the majority of customers express satisfaction with their services and products, potential clients should consider the mixed reviews and specific service-related complaints when making their decision.

Member Since August 2024

Listing Id 302435

Contact Info

4537 Del Prado Blvd S, Cape Coral, FL 33904
(239) 549-6999
Lead Smart Rating :
8.5/10.0

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4537 Del Prado Blvd S, Cape Coral, FL 33904

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Reviews

LA V

3 days ago

We had discovered several drilled holes in floor tiles that supported columns recently removed. Our concerns included cost, replacing and matching obsolete tile. Julia reviewed our options and risks of trying to cut and replace tiles. She recommended purchasing $5 of grout mix, fill the holes and if necessary paint to match. It worked! She could have suggested an expensive alternative. Julia, thanks for your knowledge and integrity. Trebing Tile & Carpet is a company you can trust!

anayansi lucia rodriguez peña

a month ago

Excellent service

Jodi Dzak

2 months ago

We had such a great experience working with Trebing Tile & Carpet. Their showroom is beautiful so clean & well maintained, showcasing a wide variety of products for any budget. The customer service is amazing, Julia & Ralf are great people and were awesome to work with, the installers did a fantastic job! Thank you to all!!

Amber Lancaster

2 months ago

Excellent selection. I have ordered tile once so far and about to order for a different room.

William Beliveau

2 months ago

They are the most helpful and knowledgeable company i have ever dealt with! im in RI and Dennis , Madysyn & julia looked long andv hard. They redid a walkway damaged by hurricane and it came out A plus. They are 10 out of 10. Bill Beliveau

Katherine Callahan

2 months ago

Trebing Tile are true professionals. They are so easy to work with. They made my tiles look new brand new.

Michael 222

3 months ago

If you ever needed tile for your pool, THIS IS THE PLACE! They have a ton of designs! Pool tile is expensive. Why? I have no idea, but it’s expensive everywhere. That’s the only reason I didn’t give 5 stars. $25 for a single 6 inch tile, almost $1,000 for the center mosaic. It’s sad. The tile for my pool cost more than the actual resurfacing. They were very helpful, everyone was very, very nice. 5 stars for the 2 stars for the crazy prices of pool tile. 🙄

Beth Pransky

4 months ago

Very disappointed. I was told by the sales rep that my tile floors would look fabulous after he cleaned them. Unfortunately the grout had been painted. Once he realized that he was not going to deliver the results he promised he should have stopped and let me know. After spending $1,400 my floors look worse than they did before. I realize he didn’t know they had been painted but he should have given me the option to stop work if I wasn’t going to get the results he promised.

Cindy Wichmann

5 months ago

Dennis has gone above and beyond to help us search for a hard to find tile! Always returns our phone calls, addresses our issues, and great customer service. Highly recommend

Thom O'Connell

6 months ago

We had Trebing come out to repair a bulging tile in our kitchen. Ralf himself came out to talk me through the process and explain the repair. They worked closely with me to schedule the job ASAP, and to talk through tile options. My kitchen now looks better than ever, and the repair was quick and very well priced. I’m going back to Trebing for every future tile job I’ve got.