Simi Flooring in Simi Valley, California 93065

Simi Flooring

21 W Easy St, Simi Valley, CA 93065

4 (7 reviews)

Overview:
Simi Flooring is a flooring store located in Simi Valley, CA. With a strong selection of flooring options including hardwood, tiles, and more, the store is known for its diverse inventory and customer service.

Services Provided:
– Flooring sales
– Installation services
– Assistance in product selection
– Custom orders for flooring materials

Timings:
Monday to Saturday 10 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (800) 805-0807
Website: http://www.simiflooring.com/

Customer Reviews and Sentiment:
Simi Flooring has received a mix of reviews across various platforms:

Google Reviews: 4.0 stars based on 7 reviews.

Positive feedback highlights the store’s helpful staff, variety of options, and great customer service.

Examples of positive reviews include:
“Anthony was extremely gracious & called the factory for me to help me find a replacement…” – Suzanne Weintraub
“Friendly, helpful, and knowledgeable sales people.” – Shelley Mouzis
“The best place to get your floors.” – Connie Bonifede

However, there are also significant complaints regarding pricing transparency and poor communication, particularly from some customers who experienced issues with sales staff.

Examples of negative reviews include:
“The salesman quoted a higher price than he had originally.” – Donna Hall
“Am totally disappointed guys please be careful before buying…” – Yogesh Parnami

Review Summary:
Positive Sentiments: Helpful staff, great variety of flooring options, reasonable prices, excellent installation.
Negative Sentiments: Issues with pricing inconsistencies, complaints about customer service responsiveness, and unresolved product issues.

Additional Ratings:
BirdEye: 4.0 stars based on 7 reviews, reflecting similar sentiments.
Total Lead Smart Rating: 6.5/10. This rating reflects overall customer satisfaction and quality of service, despite the noted competitive pricing issues and customer service complaints.

Conclusion:
Simi Flooring appears to be a solid choice for flooring services in Simi Valley, especially praised for its variety and helpful staff. However, potential customers should be cautious of inconsistent pricing and some negative experiences with sales staff.

Member Since August 2024

Listing Id 333925

Contact Info

21 W Easy St, Simi Valley, CA 93065
(800) 805-0807
Lead Smart Rating :
6.5/10.0

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Listing location

21 W Easy St, Simi Valley, CA 93065

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Reviews

Suzanne Weintraub

6 months ago

Anthony was extremely gracious & called the factory for me to help me find a replacement for some carpet. He then quickly got back with me with the results, despite the fact that I do not live near the store & would not have been able to purchase from him. He definitely went the extra mile!

Donna Hall

a year ago

I love that they have such a great variety of flooring, even outdoor tiles! However when I selected a hardwood floor, the salesman quoted a higher price than he had originally. We looked at so many, he probably thought I’d forgotten each price or maybe he had. When I told him it was higher than his original quote, he regrouped and crossed out the higher price per foot and added a lower number by 1 cent! Still higher than the quote he got over the phone and communicated to me minutes ago. I just left. I hate that their sales people have so much leeway. I’ll be back when that guy isn’t there. Not sure if that will help, but I’m buying over 1k feet. And an extra 69 cents a foot makes a big difference.

Yogesh Parnami

2 years ago

I did my flooring project with Simi Valley flooring guys I had a very bad experience with BOb I think he is the owner of the company I raised my claim and he said I don’t know after that when I called distributor he said bob is the main point since I paid to him within 1 year product getting so bad and he said it’s dust in all the living room it’s dust.? Am totally disappointed guys please be careful before buying check my floor pictures before taking any decision and it’s being around 2 months nothing happened no fix k called anything am keep calling and texting him this is ridiculous this is how you treat customers PLEASE Stay AWAY

Connie Bonifede

3 years ago

The best place to get your floors

Shelley Mouzis

5 years ago

Friendly, helpful, and knowledgeable sales people. Reasonable prices and excellent installation!

Clair Normand

10 years ago

I saw that Simi Flooring had a special promotion for Ventura County residents, and had a great selection online, so I have decided to check out their store. I was surprised to see that their selection exceeded their online options, and by far any other flooring store in the area. I bought the Urban Floor Royal Court Hardwood, Black/Viceroy. Beautiful, great price and I got excellent service. Unexpectedly I also came during the holidays so I got an extra rebate. Great buy…