Swan Flooring Group Inc

Overview:
Swan Flooring Group Inc is a flooring store located in Sacramento, CA, specializing in a wide range of flooring products at competitive prices. They are known for their customer service and the quality of their flooring options.

Services Provided:
– Flooring sales
– Customer service and consultation
– Product selection assistance

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (916) 346-4055
Website: http://www.swan-flooring.com/

Customer Reviews and Sentiment:
Swan Flooring Group Inc has garnered a mix of positive and negative reviews across various platforms.

Google Reviews: 4.4 stars based on 18 reviews.

Positive feedback highlights the store’s excellent customer service, high-quality products, and friendly staff. Customers appreciate the reasonable prices and the welcoming atmosphere.

Examples of positive reviews include:
“Excellent quality for reasonable prices. Excellent customer service and friendly staff.” – Mike Wu
“Great prices and a wonderful atmosphere.” – Amy Lawson
“Love our new floors. Thanks again guys!” – Eugene Moroz

Conversely, some negative sentiments focus on product quality and customer service issues related to stock availability and organization.

Examples of negative reviews include:
“The floors here are very cheap quality… I would never recommend this place to anyone.” – Maykel Orozco Cruz
“Seems very disorganized people not sure what they are doing.” – Saman Nazemi

Review Summary:
Positive Sentiments: Excellent customer service, high-quality flooring, friendly and knowledgeable staff, reasonable prices, welcoming atmosphere.
Negative Sentiments: Poor product quality experienced by some customers, disorganization regarding stock availability, lack of clear communication.

Additional Ratings:
BirdEye: 4.4 stars based on 18 reviews, reflecting consistent customer satisfaction despite a few concerns about product quality.
Total Lead Smart Rating: 7.1/10, based on the overall sentiment of positive customer experiences, coupled with some highlighted issues regarding product quality and organization.

Conclusion:
Swan Flooring Group Inc appears to be a solid choice for flooring needs in Sacramento, renowned for its reliable customer service and great prices. However, potential customers should remain aware of the mixed reviews regarding product quality and stock management issues before making a purchase.