The Flooring Factory – Oxnard in Oxnard, California 93036

The Flooring Factory – Oxnard

2001 E Gonzales Rd, Oxnard, CA 93036

4.7 (193 reviews)

Overview:
The Flooring Factory – Oxnard is a well-regarded flooring store located in Oxnard, California. This business specializes in providing a wide range of flooring products, catering to both individual customers and contractors alike. The store is recognized for its excellent customer service, quality materials, and competitive pricing.

Services Provided:
– Sale of flooring materials
– Customer assistance in product selection
– Delivery services
– Expert advice on flooring options

Timings:
Monday to Saturday: 9 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (805) 409-9490
Website: https://flooringfactory.myshopify.com/

Customer Reviews and Sentiment:
The Flooring Factory – Oxnard boasts a high rating of 4.7 stars based on 193 reviews, indicating strong customer satisfaction.

Positive feedback highlights exceptional customer service, knowledgeable staff, and efficient delivery of products. Customers value the assistance received while choosing flooring and the overall quality of the materials.

Examples of positive reviews include:
“Amazing material amazing service all delivered on time and fast.” – Jose L Silva
“The staff is super friendly and helpful.” – Gina Pitrello
“I’m beyond happy with the customer service… Enrique helped me out today and his customer service was awesome!” – Ricardo Ibarra

There are no prominent negative sentiments reported, but potential customers should check for additional reviews for a balanced perspective.

Review Summary:
Positive Sentiments: High-quality materials, outstanding customer service, helpful and friendly staff, efficient delivery.
Negative Sentiments: None prominently noted in the provided reviews.

Additional Ratings:
BirdEye: 4.7 stars based on 193 reviews, showing a consistent trend of high customer satisfaction.

Total Lead Smart Rating: 9.0
This rating reflects the overwhelming positive feedback regarding customer service and product quality, with no significant negative reviews encountered.

Conclusion:
The Flooring Factory – Oxnard is an excellent option for those seeking quality flooring and superb customer service in Oxnard, CA. The store’s commitment to helping customers find the right products and ensuring satisfaction makes it a trusted choice among both individual shoppers and contractors.

Member Since August 2024

Listing Id 326543

Contact Info

2001 E Gonzales Rd, Oxnard, CA 93036
(805) 409-9490
Lead Smart Rating :
9.0/10.0

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Listing location

2001 E Gonzales Rd, Oxnard, CA 93036

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Reviews

Jose L Silva

14 hours ago

Amazing material amazing service all delivered on time and fast

Gina Pitrello

2 days ago

The staff is super friendly and helpful. don’t go anywhere else for your liflooring needs.they helped me match it to an existing floor.

Sidney Palomera

4 days ago

My name is Ricardo Ibarra and I’m beyond happy with the customer service I got today customer service was amazing Enrique helped me out today and his customer service was awesome I’ll definitely be coming back! Thank you for your service today Enrique!

edgar g

a week ago

The best customer service I ever had in any retail store and I mean any store the guys took the time and explained everything to me one by one. I highly recommend this store.

Matthew Terry

a week ago

I’m sitting in the parking lot right now after leaving. These individuals care about you, your project, and are outstanding!

Juan carlos Padilla

a week ago

The flooring factory is always our first choice of flooring, they have great prices, quality products and excellent customer service. we are a flooring company and we get materials very often, is always nice know we can count on them for our needs, Enrique, one of the sales associates has always been very helpful and knowledgeable, this place is always our first stop to get quality flooring supplies.

United Construction

a week ago

For United Construction always is a pleasure to work with the Flooring factory. Nice prices good quality and good customer services thank you to my guy Enrique Gonzalez for all the help.

jums family

2 weeks ago

I will recommend this product and this company Ordered this product via phone without any problem and transactions are smooth. Enrique help me and assist me with my purchase. Delivered the product within a week. Great service and great company

Cathy Zambrano

3 weeks ago

The Flooring Factory is great! Enrique was very efficient and helpful in choosing the right flooring for my needs. He was also very knowledgeable and courteous!

Michael Cornelius

4 weeks ago

I recently worked with Enrique from the flooring factory. I was impressed by their luxury flooring options and his expert advice, he answered all my question and guided me in the right direction. Their commitment to customer satisfaction is exceptional. Highly recommend!