The Floor Trader

Overview:
The Floor Trader, located in Modesto, CA, is a flooring store specializing in a wide range of flooring products and services. Renowned for its extensive selection and competitive pricing, the store has established itself as a go-to destination for homeowners and contractors alike seeking high-quality flooring solutions.

Services Provided:
– Vinyl flooring
– Carpet
– Laminate flooring
– Tile flooring
– Countertops
– Installation services

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (209) 435-4702
Website: www.floortradermodesto.com

Customer Reviews and Sentiment:
The Floor Trader has garnered a positive overall sentiment with a Google rating of 4.7 stars based on 55 reviews.

Positive feedback emphasizes the store’s reasonable prices, extensive selection, and excellent customer service. Customers appreciate the knowledgeable staff and the lack of pressure in the sales process.

Examples of positive reviews include:
“Would recommend these guys over any other supplier. Cheapest prices, friendliest employees.” – Daniel Taylor
“They pretty much have everything you need! Their prices are reasonable and the customer service is great!” – Angela Morales
“Great selection and prices. Excellent customer service.” – Chris Cosetta

However, a negative review highlighted issues with the installation process, including poor communication and unresolved complaints regarding floor installation work.

Negative sentiments include:
“Left a 1″ x 3′-0 hole in the floor. They claimed they would finish the floor that week, but it didn’t happen! No follow-up after multiple calls.” – DON VERNON

Review Summary:
Positive Sentiments: Reasonable prices, friendly and knowledgeable staff, wide selection, and excellent customer service.
Negative Sentiments: Issues with communication and installation scheduling, leading to customer dissatisfaction.

Additional Ratings:
BirdEye: 4.7 stars based on 55 reviews, reflecting a strong consensus of customer satisfaction with the products and services provided.
Total Lead Smart Rating: 8.5/10, considering the overall positive sentiment, high ratings, and the notable but isolated complaint regarding installation delays.

Conclusion:
The Floor Trader in Modesto, CA, offers a reliable option for those seeking a variety of flooring solutions at competitive prices, backed by knowledgeable staff and strong customer service. However, potential customers should be mindful of the isolated issues related to installation services that have emerged in some reviews.