Carpeteria Carpet One Floor & Home Santa Barbara in Goleta, California 93117

Carpeteria Carpet One Floor & Home Santa Barbara

5610 Hollister Ave, Goleta, CA 93117

4.8 (33 reviews)

Overview:
Carpeteria Carpet One Floor & Home Santa Barbara is a flooring store located in Goleta, CA. Known for a comprehensive selection of carpets and flooring options, the company emphasizes quality service and professional installation.

Services Provided:
– Carpet Sales
– Hardwood Flooring
– Luxury Vinyl Plank (LVP) Flooring
– Area Rugs
– Installation Services

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (805) 284-0269
Website: http://www.carpetonesantabarbara.com/

Customer Reviews and Sentiment:
Carpeteria Carpet One has received favorable reviews, reflected in its 4.8-star rating based on 33 reviews.

Positive feedback often highlights the company’s knowledgeable staff, quality products, and installation services.

Examples of positive reviews include:
“Fantastic service, great carpets and perfect installation!” – Paul Cook
“Price and product fit our budget. Sales people very courteous and helpful.” – David Kistler
“We loved our experience w/ Carpeteria! They worked with us for transitions and other pieces we needed.” – Patrick Green

Some negative feedback pointed out initial poor customer service experiences, though improvements were noted in later visits.

Examples of negative review:
“Our first experience was a negative one. The lady who talked to us kept gearing us toward the cheapest products.” – Valérie Lent

Review Summary:
Positive Sentiments: Knowledgeable staff, quality products, great installation, responsive service.
Negative Sentiments: Initial poor customer service experiences, issues with product recommendations.

Additional Ratings:
BirdEye: 4.8 stars based on 33 reviews, supporting the positive feedback from customers.
Total Lead Smart Rating: 9.0/10
This rating reflects high customer satisfaction, quality of service, and overall positive experiences juxtaposed against minor complaints concerning early service interactions.

Conclusion:
Carpeteria Carpet One Floor & Home in Goleta, CA, is an excellent choice for flooring needs, featuring a wide selection and a commitment to customer satisfaction. While some customers experienced initial service issues, the overwhelmingly positive reviews indicate a strong reputation and reliable service.

Member Since August 2024

Listing Id 311756

Contact Info

5610 Hollister Ave, Goleta, CA 93117
(805) 284-0269
Lead Smart Rating :
9.0/10.0

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5610 Hollister Ave, Goleta, CA 93117

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Reviews

Cherie Timmons

6 days ago

I spent a long time researching which company to go with for my Santa Barbara Highland floors. I’m so glad I chose Carpeteria. We had a few hiccups along the way, but so thankful to Greg for sticking with me and doing such a beautiful job. Made me a very happy customer!

Paul Cook

8 months ago

Fantastic service, great carpets and perfect installation! Thank you very much!

David Kistler

2 years ago

Price and product fit our budget. Sales people very courteous and helpful. Bought at Carpeteria 30 years ago satisfied then and now. Installers were timely and left installation neat. Moved and returned all furniture in the correct place, Dave and Patty Kistler.

* dnainsb

2 years ago

We went to a couple high-end carpet installation stored and found that the price varied a lot. We tried Carpeteria and met Craig, he was knowledgeable, there were lots of samples! …And we talked about the installation process. My wife found three or four samplesthat we liked. Craig came by the house 3 days later and we laid out the samples and were able to envision the carpet. Overall, good pricing, great installation, great quality products, you definitely get what you pay for! We would use Carpeteria again.

Patrick Green

2 years ago

We loved our experience w/ Carpeteria! We were scrambling for LVP flooring for our remodel, but needed something at a good price. We walked in and they had some great stuff in stock. They worked with us for transitions and other pieces we needed. The flooring (contractor installed) looks great and is super durable and easy to clean. They were even kind enough to consider a return of excess flooring after the normally allowed timeframe! Overall, super friendly and helpful people.

Carolyn Street

2 years ago

Bruce was helpful, quick and knowledgeable.

Arlene Phillips

2 years ago

Service was great options were terrific and I’m just waiting patiently patiently for my rugs to be installed

Valérie Lent

3 years ago

Our first experience was a negative one. The lady who talked to us kept gearing us toward the cheapest products and telling us that whatever else we tried to look at was too expensive for us. We went back a week later and got much better service. Bruce came to our place for measurements, then he gave us a quote over the phone on a timely manner. The job got done in half the time we had been told. The workers did a perfect job and wore face coverings at all times. We’re very happy with their work on our staircase.

Elizabeth Head

3 years ago

Carpeteria has been wonderful to work with. They have the most beautiful selection of rugs and their staff and tradesmen are incredibly knowledgeable, skilled and professional.

Anne Blaschke

3 years ago

We recently bought a Karistan area rug at Carpeteria, and we were very happy with the friendly service provided by Arda and Gary as well as the prices and selection. We plan to come back and buy another rug from them in the near future.