Old Master Products, Inc.

Overview:
Old Master Products, Inc. is a flooring store located in Glendale, CA. With a strong focus on customer service and quality flooring products, the company has built a reputation for catering to both contractors and homeowners.

Services Provided:
– Flooring supplies
– Wood flooring products
– Competitive pricing
– Customer service

Timings:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (818) 638-8888
Website: http://www.oldmasterproducts.com/

Customer Reviews and Sentiment:
Old Master Products, Inc. has received a positive reception across various review platforms.

Google Reviews: 4.7 stars based on 28 reviews.

Positive feedback emphasizes the company’s excellent customer service, quality of products, and efficiency in handling requests. Customers appreciate the fair pricing and the welcoming atmosphere.

Examples of positive reviews include:
“Great experience. Very time efficient. Attended me quickly.” – Rafa
“I’ve been a customer of old master for over 15 years and they have always treated us like family.” – Jeanee Miranda

The criticism mainly stems from the experience of non-contractors, who felt less attentive service.

Examples of negative reviews include:
“Good stock but if you’re not a contractor don’t expect good service.” – Mark Turner

Review Summary:
Positive Sentiments: Excellent customer service, good quality products, fair pricing, and efficiency.
Negative Sentiments: Inconsistent service for non-contractors.

Additional Ratings:
BirdEye: 4.7 stars based on 28 reviews, aligning with the positive feedback from Google Reviews.
Total Lead Smart Rating: 8.5/10. This rating reflects high customer satisfaction and product quality, tempered slightly by issues with service to non-contractors.

Conclusion:
Old Master Products, Inc. stands out as a reliable flooring store in Glendale, CA, known for its customer-centric approach and quality products. Potential customers, particularly those who are not contractors, may want to consider their expectations for service levels.