Mountain High Flooring

Overview:
Mountain High Flooring is a flooring store located in El Monte, CA. The company specializes in various flooring products, including Luxury Vinyl Flooring, and is known for its range of options and competitive pricing.

Services Provided:
– Flooring sales
– Luxury Vinyl Flooring
– Assistance with flooring installation

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (626) 288-7333
Website: http://www.mountainhighcorp.com/

Customer Reviews and Sentiment:
Google Reviews: 3.3 stars based on 22 reviews.

Positive feedback mostly revolves around the quality of the materials and friendly warehouse personnel. Customers appreciated the selection of products and found the sales staff to be helpful.

Examples of positive reviews include:
“Purchased approx. 600 sq ft of Luxury Vinyl Floor… Sales ladies were very friendly and helpful.” – Carlton Liu
“They need someone that speaks English in the store. Good service in the back to load up.” – Joe Patino
“Great prices and selection.” – AA Aranda

Negative feedback primarily focuses on poor customer service experiences, with multiple reviewers expressing disappointment over staff not being attentive or helpful.

Examples of negative reviews include:
“Awful customer service… the two ladies did not even bother to leave their seats.” – Philip Wang
“HORRIBLE customer service.” – Douglas Caballero
“The service attitude is very disappointing.” – Qiaoxia Zhang

Review Summary:
Positive Sentiments: Helpful sales staff, good selection, quality materials, and competitive pricing.
Negative Sentiments: Poor customer service, inattentive staff, and product quality issues mentioned by some customers.

Additional Ratings:
BirdEye: 3.3 stars based on 22 reviews, indicating a blend of customer satisfaction and significant issues.
Total Lead Smart Rating: 5.2/10 – This rating reflects some positive experiences with product and pricing but is tempered by consistent complaints about customer service and product quality concerns.

Conclusion:
Mountain High Flooring in El Monte, CA, offers a varied selection of flooring at competitive prices. While some customers have had positive experiences regarding product quality and helpful warehouse staff, repeated complaints about poor customer service may pose a concern for potential buyers.