Clark’s Hardwood Floors in Campbell, California 95008

Clark’s Hardwood Floors

251 E Hacienda Ave a, Campbell, CA 95008

4.3 (12 reviews)

Overview:
Clark’s Hardwood Floors is a flooring store located in Campbell, CA, specializing in the sale and installation of hardwood floors. With a solid reputation for professionalism and high-quality workmanship, the company serves both residential and commercial clients in the area.

Services Provided:
– Hardwood floor installation
– Engineered hardwood floors
– Floor refinishing and repair
– Consultations and professional advice

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (408) 866-5485
Website: http://clarkshardwoodfloors.com/

Customer Reviews and Sentiment:
Clark’s Hardwood Floors has received mostly positive feedback from its customers:

Google Reviews: 4.3 stars based on 12 reviews.

Positive sentiments emphasize the company’s professionalism, quality workmanship, and courteous service. Customers have appreciated the timely completion of projects and the overall pleasant experience of working with the team.

Examples of positive reviews include:
“So happy with my new wood floors… Clark’s was amazing to work with. Professional and helpful from start to finish.” – Anna Bagozzi
“We love the results… Their time commitments were virtually on point.” – Rick Gordon
“The floors are absolutely stunning! We couldn’t be happier!” – Barbara Lenci

However, there were a few negative reviews that pointed out issues with communication and service:
“Poor communication led to an unsatisfactory experience.” – Bill Pomper
“Horrible service… just horrible service…” – Daniil Grigin

Review Summary:
Positive Sentiments: High-quality installation, professional service, timely project completion, attention to detail, and a positive customer experience.
Negative Sentiments: Communication issues and a few instances of unsatisfactory service.

Additional Ratings:
BirdEye: 4.3 stars based on 12 reviews, aligning with customer satisfaction trends seen on Google.
Total Lead Smart Rating: 7.0/10. This rating is reflective of overall customer satisfaction, highlighting strong positive experiences but also acknowledging the notable complaints regarding communication.

Conclusion:
Clark’s Hardwood Floors stands out as a reliable choice for hardwood flooring needs in Campbell, CA. The business is recognized for its high-quality workmanship and customer service, although potential clients should consider the occasional communication issues mentioned in the reviews.

Member Since August 2024

Listing Id 302300

Contact Info

251 E Hacienda Ave a, Campbell, CA 95008
(408) 866-5485
Lead Smart Rating :
7.0/10.0

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251 E Hacienda Ave a, Campbell, CA 95008

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Reviews

Anna Bagozzi

7 months ago

So happy with my new wood floors, I got engineered hard wood from the Mediterranean Collection. It was my first time doing floors for my condo and Clark’s was amazing to work with. Professional and helpful from start to finish. They did such a good job on my floors and were great to work with. If you need new floors don’t look anywhere else! You will thank me later 🙂

Rick Gordon

a year ago

We had 5 rooms plus entry and hall replaced with engineered hardwood. Not an easy task while living there too. They worked the schedule to make it easier. The team were all great from initial quotes to minor tweaks after the fact. We love the results. Their time commitments were virtually on point. No question that we were pleased we contracted with them.

Barbara Lenci

2 years ago

The team from Clark’s Hardwood Floors was polite, professional and considerate. They were doing three of our bedrooms, and it is never easy for anyone to come in to do work while a family is occupying the house. They came when they said the would, and completed the work on time, as promised. The floors are absolutely stunning! We couldn’t be happier! When it is time to put flooring in our family room, we know who we are calling.

Nancy Palmer

3 years ago

Very helpful and informative

Renee Dandurand

3 years ago

This is the second home I have hired Clark’s. I love that they are always so professional and make suggestions while solving problems as they arise. The crew is very courteous and they were extremely careful doing work in my home using the new covid safety protocols. I couldn’t be happier with everyone who was here.

Bill Pomper

3 years ago

Poor communication led to an unsatisfactory experience. Would not repeat nor recommend.

Aline Nichols

5 years ago

We had Clark’s Hardwood Floors refinish and repair the floors at our property in San Jose. We can’t tell where the repairs were done from the original floors. They did a beautiful job! We were pleased with every aspect of the project from start to finish.

Daniil Grigin

5 years ago

Horrible service… I would never come back to this place. Forklift not working, don’t know the order, don’t remember customer, just horrible service…

David Richards

6 years ago

They have done it again for us, sorry to say we had to push their work back a couple of times, no issue once they started they paid attention to every detail of the work we did not have to remind them of even one item. The floors were 50 years old never been touched and they made the repairs and they look like new. Thank you so much DA Richards and Associates a full service Real Estate Service

greg woock

7 years ago

The Clarks team was great and Ramiro’s work is outstanding. After suffering water damage in almost new floors, I was afraid that the floors would look “refinished” around the edges. Not so, Ramiro’s attention to detail and focus on quality made our floors like new again.