Western Floor Covering

Overview:
Western Floor Covering is a flooring store located in Bakersfield, CA, specializing in a variety of flooring materials including carpets. The company has garnered a positive reputation for its quality products and installation services.

Services Provided:
– Flooring installation
– Carpet sales
– Remnant flooring deals

Timings:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (661) 324-9471

Customer Reviews and Sentiment:
Western Floor Covering has a rating of 4.4 stars based on 12 reviews across various platforms.

Positive feedback emphasizes great service, competitive pricing, and quality installation. Customers appreciate the variety of flooring options and remnant deals.

Examples of positive reviews include:
“Love the work n material.” – Alex Garcia
“Great service. Bought exactly what I wanted.” – Dawn Cabibi
“Can’t beat their remnant deals! Their prices are great and the installation service was very good!” – PeculiarDeb

However, there is negative feedback regarding customer service, particularly related to store hours and communication.

An example of a negative review includes:
“I guess they close on their own convenience… horrible customer service… bad business skills.” – Alexia R

Review Summary:
Positive Sentiments: Quality products, competitive pricing, efficient installation, and great customer service.
Negative Sentiments: Issues with store hours and communication leading to customer dissatisfaction.

Additional Ratings:
Total Lead Smart Rating: 7.3/10. This rating reflects the overall customer satisfaction due to positive reviews, although it is slightly tempered by a significant complaint about customer service.

Conclusion:
Western Floor Covering appears to be a reliable option for flooring needs in Bakersfield, CA, especially praised for its product selection and installation services. However, potential customers should be mindful of occasional issues with customer service and store hours that could impact their experience.