1st Choice Flooring

Overview:
1st Choice Flooring is a flooring store located in Rogers, Arkansas. The business offers a variety of flooring supplies and services, including installation, catering to both residential and commercial needs.

Services Provided:
– Flooring supplies
– Installation services
– Carpet tiles
– Wood flooring
– Customer assistance and consultation

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (479) 439-0323

Customer Reviews and Sentiment:
Google Reviews: 4.4 stars based on 30 reviews.

Positive feedback emphasizes the beautiful showroom, excellent customer service, and professional installation. Customers have praised the friendly and knowledgeable staff who assist them throughout the flooring selection and installation process.

Examples of positive reviews include:
“Great place to get all your flooring supplies. Beautiful showroom and great people to assist…” – Justin Stearns
“Fantastic flooring company! Staff is very friendly, intelligible, and will assist you in every way…” – Colten Griffith

On the other hand, complaints have been noted regarding poor attention to detail, issues with supply availability, and inaccurate calculation of material needs, which led to financial overages for some customers.

Examples of negative reviews include:
“Attention to detail-poor. Square foot calculations-material needs-poor…” – Mandy McBee

Review Summary:
Positive Sentiments: Beautiful showroom, friendly and knowledgeable staff, professional installation, good customer service.
Negative Sentiments: Poor attention to detail, supply issues, inaccurate material calculations, leading to financial overages.

Additional Ratings:
BirdEye: 4.4 stars based on 30 reviews, consistent with the customer satisfaction noted across several platforms.
Total Lead Smart Rating: 7.5

Conclusion:
1st Choice Flooring is regarded as a solid option for flooring needs in Rogers, AR, particularly for its selection and customer service. However, potential clients should consider the mixed reviews, particularly regarding detailed project management and supply issues, before making a decision.