Davis Floor Covering in Fort Smith, Arkansas 72903

Davis Floor Covering

3401 S 79th St, Fort Smith, AR 72903

3.9 (15 reviews)

Overview:
Davis Floor Covering is a flooring retail and installation business located in Fort Smith, Arkansas. It specializes in a wide range of flooring options, providing both quality products and professional installation services to its customers.

Services Provided:
– Flooring Sales
– Installation Services
– Customer Consultation

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (479) 458-0557
Website: [www.davisfloorcovering.com](https://www.davisfloorcovering.com/)

Customer Reviews and Sentiment:
Davis Floor Covering has a rating of 3.9 stars based on 15 reviews across various platforms.

Positive feedback highlights the company’s efficiency, professionalism, and quality of products. Customers appreciate the knowledgeable staff and the overall service experience.

Examples of positive reviews include:
“Davis Floor Covering did an amazing job on my floors.” – Ashley Oden
“They were quick and stayed in touch throughout the whole process.” – Sarah Reynolds
“Great quality tiles at an amazing price.” – Lori Carr

However, negative reviews indicate significant issues with communication, unmet promises, and quality of work, leading to customer dissatisfaction.

Examples of negative reviews include:
“Did not keep their promise or stand by their product.” – DAVID WILHELM
“The tile job on my floor and shower are terrible.” – Heather Allen

Review Summary:
Positive Sentiments: Friendly staff, quick service, great quality, and competitive pricing.
Negative Sentiments: Poor communication, issues with product quality and service reliability, unresolved complaints.

Additional Ratings:
Google Reviews: 3.9 stars based on 15 reviews.
BirdEye: No separate rating provided, but analysis reflects similar sentiments.
Total Lead Smart Rating: 6.5/10. This rating reflects a solid customer base with positive experiences but is tempered by several unresolved complaints and dissatisfaction regarding quality and service.

Conclusion:
Davis Floor Covering is a viable option for flooring needs in Fort Smith, AR, especially noted for its friendly staff and competitive prices. However, potential customers should be cautious of the variable quality of installation services and the communication issues reported in several reviews.

Member Since August 2024

Listing Id 310238

Contact Info

3401 S 79th St, Fort Smith, AR 72903
(479) 458-0557
Lead Smart Rating :
6.5/10.0

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Listing location

3401 S 79th St, Fort Smith, AR 72903

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Reviews

Ashley Oden

3 weeks ago

Davis Floor Covering did an amazing job on my floors. It was done in 3 days and all of the employees were super friendly and easy to work with!

Alberta Bowers

7 months ago

Great place to buy flooring. Big thanks to Lisa for all her help and putting up with me.

Lori Carr

a year ago

We purchased floor tile from their warehouse. Great quality tiles at an amazing price. Told them what we were looking for and they took us right to the perfect tile. Did I tell you the price was amazing?!!! They saved us tons of money.

DAVID WILHELM

2 years ago

Did not keep their promise or stand by there product. Came out to fix workers admitted to mistakes management would not fix after promising to do. Never finished the job walked off. I used them cause I had in the past. Big mistake should have looked more. After reviewing other post. Wow how do they stay in business.

Sarah Reynolds

3 years ago

They have been great to work with. I had several quotes and they were the cheapest. They were quick and stayed in touch throughout the whole process. After the floor was finished, I had issues that ended up being something unrelated but they came out and fixed the floor even though it was not caused by anything they did. Kourtni and RJ were so great to work with! Highly recommend Davis Floor Covering!

jeannine page

3 years ago

In the past several years, we have used Davis Flooring on 3 different houses for purchase and installation and have never had a bad experience. Initial estimates for the jobs have always been right-on with no surprises at the end. Most recently Kourtni Alley was our go-to contact. She kept us informed every step of the way from product selection to job completion. Her knowledge and direction in all aspects was the best yet. Strongly recommend this business. Just ask for Kourtni.

Yvette Montgomery

3 years ago

On arrival to this store, Jason met us and was very courteous and professional. He listened to our needs and our budget. He found a perfect matching color to our existing carpet which was important to us while redoing one area. Our installer that he set up for us was wonderful. He arrived on time and performed such a good job. Jason then called to follow up after installation and made sure we were pleased. He is very professional and goes all out to satisfy the customer! We will use Davis Floor Covering in the future!

Heather Allen

3 years ago

To make a long story short. After $6000, I have a shower that I can’t use. The tile job on my floor and shower are terrible. The plumbing was done all wrong which makes the shower unusable. Those are just a couple of the issues we had. I’m so disappointed. I don’t even know what to do at this point.

Anonymous User

4 years ago

We have been out to Davis Flooring numerous times lately. We would have already spent at least $10,000, but we cannot get any customer service from Jason. It is a ridiculous comedy of errors trying to do business with him. He is no help at all. He can say “Yes, Ma’am” all day long, but nothing gets done. I feel like I am doing all of the work. We are going to Alford’s!

Adam Thomason

5 years ago

Beautiful floors at an even better price. Jennifer was amazing, she helped me find a strong enough floor to lay right over the top of tiles that had busted out grout all between them. She was highly knowledgeable about different brands and which would work best! I highly recommend and will always go back!