Prestige Flooring in Auburn, Alabama 36832

Prestige Flooring

2021 S College St Unit E, Auburn, AL 36832

4.4 (35 reviews)

Overview:
Prestige Flooring is a flooring store located in Auburn, AL, offering a wide range of flooring services including installation and tile work. The company has garnered a solid reputation for its quality workmanship and customer service.

Services Provided:
– Flooring installation (hardwoods, carpet)
– Backsplash installation
– Tile work
– Customer support and consultation on flooring choices

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (334) 329-5855
Website: nan

Customer Reviews and Sentiment:
Google Reviews: 4.4 stars based on 35 reviews.

Positive feedback emphasizes high-quality workmanship, professionalism, excellent customer service, and timely project completion.

Examples of positive reviews include:
“Thank you! The workmanship was impeccable.” – Nancy Mills
“Andrew and Quan put in a backsplash for us this week. We are very satisfied.” – Terri Memmo
“They were prompt in everything, reasonably priced and my floors look great!” – Chris Vickers

On the downside, there have been reports of incomplete jobs, unsatisfactory cleanup, and some concerns with installation quality.

Example of a negative review:
“The installation company was terrible; they left our house FILTHY, and our brand new hardwood floors were scratched.” – Unbound eTextbook Marketplace

Review Summary:
Positive Sentiments: High-quality workmanship, professional service, timely completion, excellent customer support.
Negative Sentiments: Issues with installation quality, incomplete jobs, poor cleanup.

Additional Ratings:
BirdEye: 4.4 stars based on 35 reviews, indicating good overall satisfaction.
Total Lead Smart Rating: 7.5/10. This rating reflects strong customer satisfaction but accounts for some issues noted in installation quality and cleanup.

Conclusion:
Prestige Flooring in Auburn, AL, is a well-regarded option for flooring services, particularly valued for its quality work and professional team. However, potential customers should be aware of some reported issues in installation and cleanup, and ensure they communicate their expectations clearly.

Member Since August 2024

Listing Id 298600

Contact Info

2021 S College St Unit E, Auburn, AL 36832
(334) 329-5855
Lead Smart Rating :
7.5/10.0

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2021 S College St Unit E, Auburn, AL 36832

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Reviews

N Mills

2 months ago

Thank you! The workmanship was impeccable. The men were professional and I will recommend you to all my friends. When we need any flooring projects done we will be calling you! Again thank you and Mike and his helper. You can’t tell where they fixed the floor. It looks perfect. Sincerely, Nancy Mills Now my flooring has little gaps in it and the quarter rounds are just popping off in different rooms. Disappointed that it’s not holding up

Terri Memmo

4 months ago

Andrew and Quan put in a backsplash for us this week. We are very satisfied with their professionalism and the great job they did for us. If you need tile work…Prestige Flooring is the place to call. If you need two great guys from Prestige…ask for Andrew and Quan.

Chris Vickers

5 months ago

They were prompt in everything, reasonably priced and my floors look great!

Daniel Ballard

9 months ago

Mike and his crew did a wonderful job installing our engineered hardwoods, completed the work in a timely manner, and made sure everything met our expectations.

Joy in the Morning

11 months ago

Prompt estimates, great choice of flooring to choose from and wonderful results! Love it!

Victoria Patton

11 months ago

This was a quick job done well. Office was great, guys were great…I have zero complaints about using this company.

Darby Womelsdorf

a year ago

Excellent customer service! They went over and beyond, and everyone from the sales department to the floor installers were great. Would definitely use again.

Taylor Rogers

a year ago

We were very impressed from the beginning. Michael helped us through the entire process and the installation crew were some of the nicest guys we have met in a long time. We recommend this company to anyone needing flooring.

Unbound eTextbook Marketplace

a year ago

The installation company was terrible; the owner, who comes out and shows them what to do, was great! He was very personable and helpful, but his team was terrible. They left our house FILTHY, they didn’t finish the job after the first visit, they left dust, nails and metal on the ground, our brand new hardwood floors were scratched and gouged, parts of our furniture were missing, corners dented and stuff scratched. I would never recommend this company to anyone!

AURktman

2 years ago

These guys are fantastic! We had our carpet replaced with wood in our master bedroom and closet to match the rest of our home. They were exceptional and treated our home like their own. Hunter and Frank were wonderful and I would highly recommend Prestige Flooring for any flooring need that you may have. They came in, worked hard, cleaned up their mess and left our new flooring sparkling! Overall outstanding experience and highly recommended.