The L&L Company – Manassas – Corporate in Manassas, Virginia 20109

The L&L Company – Manassas – Corporate

7459 Mason King Ct, Manassas, VA 20109

3.9 (7 reviews)

Overview:
The L&L Company, located in Manassas, VA, specializes in flooring services, offering a range of solutions for both residential and commercial needs. The company focuses on providing quality materials and professional installation services to enhance the aesthetic and functional aspects of homes and businesses.

Services Provided:
– Flooring installation
– Kitchen backsplash installation
– Repair services
– Laminate and wood flooring options

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (703) 331-5525
Website: http://www.thelandlcompany.com/

Customer Reviews and Sentiment:

The L&L Company has received a mix of positive and negative reviews across various platforms:

Google Reviews: 3.9 stars based on 7 reviews.

Positive reviews highlight the professionalism, helpfulness, and quality of service provided by the company.

Examples of positive reviews include:
“Brian and his crew were great! They were on time and very professional.” – Anthony Cepeda
“Shannon was our design consultant… she takes her time and ensures that we are 100% satisfied!” – John Lee

However, there are negative sentiments regarding customer service and interaction experienced by some users.

An example of a negative review is:
“Service was awful! I came all the way from Maryland… and the employee started to curse me for no reason!” – Jam Jam

Review Summary:
Positive Sentiments: Professional service, helpful staff, quality work, thorough clean-up, and customer satisfaction focus.
Negative Sentiments: Poor customer service, unpleasant interactions with staff.

Additional Ratings:
BirdEye: 3.9 stars based on 7 reviews, reflecting similar sentiments regarding service quality, with some negative feedback impacting overall perception.
Total Lead Smart Rating: 6.5/10. This rating considers the overall customer satisfaction, quality of services, and the mixed feedback from clients regarding customer service.

Conclusion:
The L&L Company appears to be a solid option for flooring services in Manassas, VA, with commendable workmanship and customer interactions reported by many. However, potential customers should be aware of the mixed reviews and some negative experiences shared by a few clients before making a decision.

Member Since August 2024

Listing Id 320222

Contact Info

7459 Mason King Ct, Manassas, VA 20109
(703) 331-5525
Lead Smart Rating :
6.5/10.0

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7459 Mason King Ct, Manassas, VA 20109

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Reviews

Anthony Cepeda

2 years ago

Brian and his crew were great! (from the cranberry PA office). They were on time and very professional. They represented themselves and the company very well. They were also very respectful of us and our home. This was a repair job from a new home build. (L&L Company did not do the original work). They did very nice work, resolved the issues, and cleaned up very well. I would definitely recommend them and would use them again!

John Lee

3 years ago

We purchased a new home and was referred to this place for all of our flooring and kitchen back splash needs. Shannon was our design consultant and let me tell you, she takes her time and ensures that we are 100% satisfied! One of best experiences I had in the whole new buying process. As you know, most new home contractors just do their job and be done with it. Not Shannon, she works with you so that you have exactly what you want in the home. Call and ask for Shannon next you decide to visit this place for your home improvement needs.

Sediq Kakar

6 years ago

I have done business with this company on numerous occasions. Highly professional and always helpful. I recommend their laminate and wood floors…

Jam Jam

7 years ago

Service was awful! I came all the way from Maryland to pick up some material, but I got there 5 mins after they closed and when this employee saw me he started to curs me for no reason!