Houston Carpet & Classic Floors in Pearland, Texas 77581

Houston Carpet & Classic Floors

2022 Broadway St, Pearland, TX 77581

4.6 (25 reviews)

Overview:
Houston Carpet & Classic Floors is a flooring contractor located in Pearland, TX, specializing in various flooring solutions including carpet installations, tile work, and remodeling services. The company has built a reputation for its quality service over 25 years, offering both residential and rental property services.

Services Provided:
– Carpet installation and cleaning
– Tile replacement (bath and shower)
– Laminate and luxury vinyl flooring installation
– Remodeling services (including bath and home renovations)
– Dust control during installations

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (281) 485-7470
Website: https://www.houstoncarpetandclassicflooring.com/

Customer Reviews and Sentiment:
Houston Carpet & Classic Floors has an overall positive reception based on 25 reviews, holding a 4.6-star rating.

Positive feedback highlights the company’s professionalism, responsiveness, and quality of work. Customers have expressed satisfaction with the thoroughness and attention to detail provided by the team.

Examples of positive reviews include:
“Beautiful walk in and wood looking porcelain tile. Responsive to problems as they happened.” – Cynthia Haycraft
“We are thrilled with the job they did for us.” – Tom Dannenberg
“Angie and Grant are amazing! They answered all of our questions.” – Lela Terry

However, some complaints have been noted regarding communication issues and specific past experiences related to installation quality.

Examples of negative reviews include:
“I had to bring in several cleaning crews to deal with dust on everything.” – Larry Hale
“Bad experience with a lady and the guy who works there. Twice.” – Orlando Rodriguez

Review Summary:
Positive Sentiments: Professional behavior, excellent customer service, quality installations, and responsiveness to customer needs.
Negative Sentiments: Occasional issues with dust control, communication problems, and past installation complaints.

Additional Ratings:
Google Reviews: 4.6 stars based on 25 reviews, indicating a strong general satisfaction among customers.
Total Lead Smart Rating: 8.0
This rating reflects the company’s high-quality service and customer satisfaction, despite some mixed feedback regarding specific experiences.

Conclusion:
Houston Carpet & Classic Floors stands out as a reliable choice for flooring and remodeling needs in Pearland, TX, known for its excellent customer service and professional installations. Potential clients should, however, consider reviewing past experiences to ensure alignment with service expectations.

Member Since August 2024

Listing Id 327296

Contact Info

2022 Broadway St, Pearland, TX 77581
(281) 485-7470
Lead Smart Rating :
8.0/10.0

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2022 Broadway St, Pearland, TX 77581

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Reviews

Cynthia Haycraft

3 months ago

Bath and flooring completed in 3 weeks . Beautiful walk in and wood looking porcelain tile .Responsive to problems as they happened .

Pat Hopkins

3 months ago

Houston Carpet has taken care of our rental property in Pearland for 25 + years. Carpet replacement and cleaning, nath and shower tile replacement, and a complete carpet to laminate floor replacement. They backed up their work when needed.

Chae Glenn

5 months ago

We have used Houston Carpet several times. They have installed tile and wood flooring. Also, removed columns in our dining room and patched ceiling. They are very professional, on-time and do a great job. Customer service is excellent.

John

a year ago

Outstanding customer service! They are committed to ensuring that customer is happy with the results.

Larry Hale

a year ago

We had laminate installed 9 years ago and had some bad experiences. First, they removed some tile and did nothing to prevent the dust from going all over the place. I had to bring it on several cleaning crews to deal with dust on everything. Then, most of the threshhole transitions came loose and cracked. Finally, the laminate is blistering.

Orlando Rodriguez

a year ago

Bad experience with a lady and the guy works there.Twice.

Tom Dannenberg

a year ago

We hired Houston Carpet and Classic Floors to do a remodel of our first floor and we are thrilled with the job they did for us. They totally remodeled our master bath by removing our tub, shower, vanity and mirrors. They built a wall in shower with tile walls, and installed a new vanity. They also installed a barn door on the master bath. They also removed all the flooring on our first floor and installed luxury vinyl flooring throughout. While doing all this, we had some storm damage to our ceiling they repaired flawlessly. I would highly recommend Houston Carpet and Classic Floors for flooring AND remodeling work.

Lela Terry

2 years ago

We had carpet installed in the bedrooms and LVP installed through out the rest of the house. Angie and Grant are amazing! They were so helpful in helping us choose the right flooring. They answered all of our questions. They were on time and did a great job! I can’t say enough nice things about the service and quality. I am extremely satisfied and highly recommend them!

S C

2 years ago

Houston Carpet did an AMAZING job on our floors. We love the LVP flooring and it’s always the first thing guests compliment us on. They also removed a pony wall which made our home more open and removed the slate tile flooring that was in the kitchen, leveled everything out and made the transition from room to room seemless!! I can’t say enough great things about HCCF. We just really love how everything turned out! They were so easy to work with, their work is impeccable and the whole process was easy and the guys were very professional. 😊😊😊

Vernon Wingfield

3 years ago

This company was exactly what we’ve been looking for. We updated our stairs and one office area. They did a phenomenal job very quickly and were available for questions and comments all along the way. Job well done at a great rate. Thank you for our updated home.