Taylor Designer Floors, Inc. in New Braunfels, Texas 78130

Taylor Designer Floors, Inc.

1172 Landa St, New Braunfels, TX 78130

4.8 (25 reviews)

Overview:
Taylor Designer Floors, Inc. is a flooring contractor located in New Braunfels, TX. They specialize in providing a range of flooring solutions, including tile and granite countertops, with a focus on customer service and quality workmanship.

Services Provided:
– Flooring installation
– Tile work
– Granite countertops
– Showroom consultations

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (830) 515-4949
Website: https://www.impressionsflooring.com/dealers/taylor-designer-floors-inc/

Customer Reviews and Sentiment:
Taylor Designer Floors, Inc. has garnered a positive reputation with a rating of 4.8 stars based on 25 reviews.

Examples of positive reviews include:
“Great showroom with super knowledgeable staff.” – Lynn Slater
“Rhiannon and the team have taken great care of us.” – Lynnell Tysl
“They came prepared to do the job, left the jobsite clean.” – Carolyn Clay

A negative review highlighted issues:
“Their crew punched through the outside wall… Waited over 2 months for repairs and they never did.” – Mary Gropp

Review Summary:
Positive Sentiments: Knowledgeable staff, helpful service, quality work, pride in workmanship, timely clean-up.
Negative Sentiments: Communication issues regarding repairs, instances of rude or inexperienced crew members.

Additional Ratings:
Total Lead Smart Rating: 8.5/10
This rating reflects the overall customer satisfaction and quality of services, balanced by some negative feedback regarding specific incidents and communication challenges.

Conclusion:
Taylor Designer Floors, Inc. appears to be a well-regarded choice for flooring services in New Braunfels, TX, particularly for their knowledgeable staff and quality work. However, potential customers should be mindful of some complaints related to crew performance and communication before engaging their services.

Member Since August 2024

Listing Id 324028

Contact Info

1172 Landa St, New Braunfels, TX 78130
(830) 515-4949
Lead Smart Rating :
8.5/10.0

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1172 Landa St, New Braunfels, TX 78130

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Reviews

Paul Singh

2 months ago

Great help finding the product needed for my project

Lynn Slater

a year ago

Great showroom with super knowledge staff. If only we had visited here instead of relying on a design coordinator we would have made a better selection in terms of materials and appearance. If you are building VISIT THEM. Floors can be costly and a trip here in advance is worth your time. Don’t find yourself with a redo and a delay. We didn’t visit, did need a redo, and they were super helpful in finding the best way forward. The crews they send are great, with pride in their work.

Mary Gropp

a year ago

Their crew punched through the outside wall of our home in 5 places installing new shower. Waited over 2 months for Taylor to repair and they never did. Tile work very sloppy. Crews very rude and inexperienced.

Lynnell Tysl

a year ago

From start to finish Rhiannon and the team has taken great care of us. Always available, helpful, great ideas as well. They come out and show up and work!! Clean up afterwards too. I highly recommend them, we did a huge remodel job with them. For sure would use again!!

JJ Moore

2 years ago

Is the best place to work

Shirley Nash

2 years ago

Beautiful selections for all floor needs.

Hosie Richard

3 years ago

Visit was great. The staff was very friendly and knowledgeable. They had A LOT of selections to choose from.

Bennie Sullivan (NotBad4aQuad)

3 years ago

Very helpful and made accommodations for my Wheelchair.

JOHNNY Allen

3 years ago

Krista is fabulous. Great recommendations incorporating our taste and the design of our home.

Carolyn Clay

3 years ago

Taylor Designer Flooring did fantastic work on our tile and granite countertops. They came prepared to do the job, left the jobsite clean and followed up to make sure we were happy.