Atlas Flooring in Katy, Texas 77449

Atlas Flooring

19984 Franz Rd, Katy, TX 77449

3.7 (9 reviews)

Overview:
Atlas Flooring is a flooring contractor located in Katy, TX, providing a range of flooring services including tile installation, carpet replacement, and other flooring repairs. The company emphasizes customer service and timely project execution.

Services Provided:
– Flooring installation (tile, carpet)
– Flooring repair
– Moisture isolation and leveling services

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (713) 266-7788
Website: http://www.atlasflooringhouston.com/

Customer Reviews and Sentiment:
Atlas Flooring has received mixed reviews from customers:

Google Reviews: 3.7 stars based on 9 reviews.

Examples of positive reviews include:
“Atlas Flooring did an amazing job on my condo… They came in, gave me estimates, and started working the next day.” – Chiagozie Agbatah
“Their pricing was reasonable, their service was EXCELLENT… It is a pleasure doing business with a locally-owned family business.” – Teri Marsh

Conversely, some customers expressed dissatisfaction:
“Very low quality contractor… Would definitely recommend staying away from this company.” – Jeff Tan
“Had my office tiled by them and everywhere there are cracks and improperly placed tiles…” – Pearl Smith

Review Summary:
Positive Sentiments: Excellent customer service, reasonable pricing, professional installers, timely project completion, and good communication.
Negative Sentiments: Low-quality workmanship, issues with cracking and improper placement of tiles, and unresponsive customer support.

Additional Ratings:
BirdEye: 3.7 stars based on 9 reviews, reflecting mixed sentiments among customers regarding quality and service.
Total Lead Smart Rating: 5.5/10 – This rating is derived from the positive feedback on service and professionalism but is tempered by several negative reviews regarding quality and responsiveness.

Conclusion:
Atlas Flooring presents a viable option for flooring needs in Katy, TX, with positive remarks on customer service and pricing. However, potential clients should be cautious and consider the concerning reviews related to quality and responsiveness before choosing their services.

Member Since August 2024

Listing Id 316003

Contact Info

19984 Franz Rd, Katy, TX 77449
(713) 266-7788
Lead Smart Rating :
5.5/10.0

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19984 Franz Rd, Katy, TX 77449

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Reviews

Jeff Tan

2 months ago

Very low quality contractor. We built our office two years ago and the floor tiling from the very beginning had problems with cracking, incorrect placement, not taking into account moisture isolation and leveling of the foundation, just an overall mess. We have had to replace several patches of the floor already and these guys aren’t responsive at all. Would definitely recommend staying away from this company.

Pearl Smith

11 months ago

Terrible flooring contractor. Had my office tiled by them and everywhere there are cracks and improperly placed tiles from uneven levels. This is not a professional or reliable/trustworthy contractor.

Teri Marsh

11 years ago

Atlas Flooring just installed our new porcelain tile kitchen floor. Their pricing was reasonable, their service was EXCELLENT, and their installers were professional. Not only did they order and install our tile very quickly, but they adjusted their installation schedule on very short notice to accommodate other aspects of our kitchen remodeling. It is a pleasure doing business with a locally-owned family business that truly cares about customers. Thank you, Fred, Joseph, and Joe.

Chiagozie Agbatah

11 years ago

Atlas Flooring did an amazing job on my condo. I bought the condo and needed to repair all the flooring throughout the entire house. They came in, gave me estimates, and started working the next day. The prices were very fair compared to other deals people were trying to sell me. The workers came in and cleaned up after they worked. Fred called me after the job was finished to make sure I was satisfied and to see if there were problems. I recommend Atlas Flooring to everyone, just go check it out.

Ramy's Garage

11 years ago

My carpet was very old and needed replacing. I called a few places, and got the run around on scheduling and pricing. I called Fred and Joseph at Atlas Flooring. They came to me within 24 hours with samples. Were very professional and curtious of my wants for my carpet, they also were able to find a product within my price range and able to install within three days. The service I received far exceeds those of other flooring stores I have used in the past. I highly recommend Atlas Flooring to all family and friends. They treated me like one of their own, and its tough to find service like this nowadays! Sava Chanteau Ramy’s Garage-Houston