Alcosa flooring

Overview:
Alcosa Flooring is a flooring contractor located in Irving, TX. They specialize in high-quality flooring installation, with a focus on exceptional customer service and craftsmanship. The company has garnered recognition for their work with large format tile installations and various flooring options.

Services Provided:
– Flooring installation
– Large format tile installation
– Customer service
– Reliable and honest service

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (469) 499-5300
Website: https://www.alcosafloors.com/

Customer Reviews and Sentiment:
Alcosa Flooring has received mixed reviews across various platforms:

Google Reviews: 4.4 stars based on 7 reviews.

Positive feedback highlights the company’s exceptional customer service, quality workmanship, and reliability. Customers have praised their attention to detail and excellent communication throughout the process.

Examples of positive reviews include:
“Their workmanship and customer service is excellent!” – Kristin E
“I recommend this company to anyone who is in need of upfront pricing and great workmanship.” – Paul Callender
“Wonderful customer service and great product.” – Garrett Minick

However, there is also a notable negative review concerning the quality of work and warranty issues:
“Attention to detail is not good, Warranty of work is terrible.” – Dallas Leveroni

Review Summary:
Positive Sentiments: Excellent customer service, high-quality workmanship, reliable and honest service, and good communication.
Negative Sentiments: Issues with attention to detail, warranty complaints, and difficulty in communication.

Additional Ratings:
BirdEye: Not available.
Total Lead Smart Rating: 7.5/10. This rating reflects the strong positive feedback on service quality and communication, but is slightly affected by the negative reviews regarding attention to detail and warranty issues.

Conclusion:
Alcosa Flooring is a commendable choice for flooring services in Irving, TX, particularly valued for their customer service and quality installations. Potential customers should consider the mixed reviews and take note of some concerns regarding warranty and detail in workmanship before making a decision.