ESR Decorative Concrete Experts – Polished Concrete, Epoxy Flooring, Stamped Concrete , Concrete Staining

Overview:
ESR Decorative Concrete Experts, located in Duncanville, TX, specializes in a range of flooring services including polished concrete, epoxy flooring, stamped concrete, and concrete staining. They cater to both residential and commercial clients, delivering tailored flooring solutions that enhance the aesthetic appeal and functionality of spaces.

Services Provided:
– Polished Concrete
– Epoxy Flooring
– Stamped Concrete
– Concrete Staining

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (972) 296-2173
Website: http://www.texasconcretestain.com/

Customer Reviews and Sentiment:
ESR Decorative Concrete Experts has an overall positive reputation with a Google rating of 4.4 stars based on 8 reviews.

Positive feedback highlights the company’s professionalism, quality of work, and effective communication. Customers have expressed satisfaction with the beautiful designs and outcomes of their flooring projects.

Examples of positive reviews include:
“ESR delivered every promise made… Each floor is absolutely gorgeous!” – Cody Harrison
“Great communication an even better finished project!” – Jaclyn Nunn
“Extremely competitive and reasonable pricing!” – jace drew

Conversely, a negative review pointed out issues with communication and professionalism, as noted in the following feedback:
“Not very professional… I tried to contact him 3 or 4 times but he would never return my calls.” – Kenny Mc Graw

Review Summary:
Positive Sentiments: High-quality workmanship, excellent communication, unique designs, and competitive pricing.
Negative Sentiments: Communication issues and lack of professionalism noted in isolated cases.

Additional Ratings:
BirdEye: 4.4 stars based on 8 reviews, reflecting a consistent trend of customer satisfaction.
Total Lead Smart Rating: 8.0 (This rating reflects overall positive sentiment, quality of work, but notes a minor concern with customer service communication based on one negative review).

Conclusion:
ESR Decorative Concrete Experts is a strong choice for flooring services in Duncanville, TX, known for their high-quality work and unique flooring solutions. While the majority of customers report positive experiences, potential clients should be aware of the communication issues mentioned in a few reviews.